Senior Full-Cycle Success Account Manager

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Complete Ownership: Oversee the entire journey of our clients in the US.

• Seamless Onboarding: Handle the initial setup, platform configuration, and training sessions.

• Strategic Account Oversight: Enhance user engagement and track platform adoption metrics.

• Growth & Retention: Discover upselling and cross-selling opportunities.

• Develop the Playbook: Define, document, and refine our US Onboarding and Customer Success processes.

⛳️ Requirements

• Demonstrated experience in managing US B2B SaaS clients.

• Bilingual or Native English proficiency is essential.

• Experience with Enterprise accounts is highly regarded.

• Must be open to working during US business hours (e.g., EST or PST based on the portfolio).

🏝️ Benefits

• Flexible working arrangements.

• Opportunities for professional development.