Senior Fraud and Authentication Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a trusted partner for strategic clients throughout the entire solution lifecycle, encompassing discovery, implementation, optimization, and value realization.

• Spearhead intricate client engagements by evaluating needs, formulating solutions, and ensuring positive customer outcomes.

• Facilitate workshops, conduct technical assessments, and deliver executive briefings on topics such as authentication, fraud prevention, and voice biometrics.

• Work collaboratively with Product, Engineering, Customer Success, and Sales teams.

• Examine client business processes and provide recommendations to enhance operational efficiency and mitigate risks.

• Support customer teams in navigating integrations and change management, resolving technical challenges, and promoting solution adoption.

• Produce white papers, case studies, and reusable best-practice materials.

• Act as a mentor to colleagues and contribute to the pursuit of consulting excellence.

• Assist security-conscious organizations in realizing the benefits of voice-based authentication and fraud prevention.

⛳️ Requirements

• Over 7 years of experience in consulting, technical account management, solution delivery, or customer-facing technical roles in SaaS, cloud, security, or fintech.

• Profound knowledge of enterprise technology, financial services, SaaS, risk management, and transformative customer engagement practices.

• Capable of leading complex client engagements and addressing challenging business and technical issues.

• Expertise in enterprise architecture, authentication, fraud risk management, or voice-driven technologies.

• Exceptional client relationship skills and ease in presenting to C-level and executive stakeholders.

• Familiarity with contact center technology, voice biometrics, or integration of security solutions.

• Background in management consulting or experience within high-growth technology settings.

• Technical certifications or an advanced degree are preferred qualifications.

• Experience in creating thought-leadership content, whitepapers, or best practices.

• Fluency in AI concepts and the ability to clearly convey value to both executive and technical audiences.

🏝️ Benefits

• Competitive compensation package, which includes equity for all employees.

• Unlimited Paid Time Off (PTO).

• Four company-wide rest days scheduled for 2025.

• Comprehensive health and welfare plans, featuring one employer-paid employee-only plan.

• Industry-leading Health Savings Account (HSA) contributions from the employer.

• Affordable vision and dental insurance options for you and your family.

• Employer-sponsored life and disability coverage with additional supplemental choices.

• Paid Parental Leave available equally for all parents, including birth, adoptive, and foster parents.

• One year of diaper delivery service for your new family member.

• Identity protection services provided through Norton LifeLock.

• Monthly allowances for phone and internet expenses.

• One-time allowance for home office setup.

• A remote-first work environment.

• Company-observed holidays.

• Annual professional development and educational benefits.

• Option to select your own Apple MacBook Pro.

• Retirement plan with a competitive 401(k) match.

• Wellness initiatives including an Employee Assistance Program and 24/7 Telemedicine access.

• Annual discretionary bonuses.

• Commission payments available.