Senior Event Operations Manager

This is a fully remote position, open to applicants in United States, +6 more states.

📋 Description

• Take charge of the complete operational execution of the One Team Conference, from initial planning to on-site implementation and post-event evaluation.

• Oversee the integrated program strategy, master timeline, critical path, dependencies, milestones, decision tracking, risk management, and readiness across functions.

• Collaborate with teams across Sales, Customer Success, Marketing, Brand, Content, Experience Design, Event Technology, Communications, Finance, Procurement, Legal, IT, Travel, Security, executive offices, and agency partners.

• Convert business and experience goals into actionable operational strategies while balancing attendee satisfaction, budget, risk, and feasibility.

• Manage agency and vendor relationships, establishing scopes, deliverables, timelines, accountability, and performance standards.

• Oversee the OTC budget and financial management, including forecasting, expenditure tracking, reconciliation, change management, and cost reduction strategies.

• Lead operational risk management and readiness, encompassing contingency planning, safety, compliance, accessibility, business continuity, and duty of care.

• Address issues and make decisions at the appropriate level, providing context, alternatives, trade-offs, and recommendations when escalating.

• Deliver concise executive communications regarding key decisions, risks, and updates.

• Develop and lead the extended OTC operations team.

• Promote continuous improvement through repeatable processes, documentation, post-event evaluations, and overarching operational standards.

• Manage on-site operations while leading teams, partners, executives, and making real-time decisions.

⛳️ Requirements

• 8+ years of experience in enterprise event operations, experiential marketing, event production, or complex program management.

• Ideally, experience within a global technology company or agency environment.

• Proven track record in leading large-scale enterprise conferences, sales kick-offs, or internal events for thousands of participants.

• Demonstrated ability to manage end-to-end operational delivery across complex, multi-stream initiatives.

• Skilled in managing large, intricate budgets, including forecasting, reconciliation, and cost optimization.

• Experience in leading agency and vendor partners to meet scope, budget, timeline, and performance objectives.

• Strong program management skills with the ability to drive results across highly matrixed, cross-functional organizations.

• Excellent executive-level communication and stakeholder management abilities, capable of synthesizing complex information and influencing senior leadership.

• Experience in leading teams and nurturing talent.

• Willingness to travel for site visits, planning sessions, and on-site execution.

🏝️ Benefits

• Health and financial benefits.

• Time off.

• Everyday wellness initiatives.

• Comprehensive benefits package.

• Potential for annual cash bonuses.

• Possible stock grants.

• In-person onboarding and/or in-person ID verification may be required.