Director, Special Events – LA28 Olympic & Paralympic Games

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee the relationship, strategy, planning, and operational execution of Special Events & Experiences for the LA28 Olympic and Paralympic Games.

• Manage the RFP process for selecting local agency partners in collaboration with Procurement.

• Onboard agencies and create governance structures, communication channels, operational workflows, reporting frameworks, and collaborative practices.

• Maintain relationships with selected agencies and drive performance, innovation, continuous improvement, and service quality.

• Supervise premium activities, experiences, dining initiatives, hotel concierge services, and remote concierge operations across client programs.

• Act as the Functional Area lead for special events, cultural and entertainment experiences, unique dining requests, and concierge services.

• Collaborate with Program Management to craft tailored hospitality solutions that meet client needs.

• Assist Business Development with hospitality concepts, operational strategies, budgets, and client presentations.

• Coordinate agencies, suppliers, and operational partners to guarantee quality, preparedness, and outstanding guest experiences.

• Work alongside Stakeholder Services Production and other functional units, including Transportation, Accommodations, Staffing, and Technology.

• Maintain financial oversight, evaluate supplier performance, ensure operational readiness, manage risks, and foster continuous improvement.

• Provide insights on the destination, local market intelligence, and operational advice.

• Arrange venue familiarization visits, supplier meetings, and site inspections.

• Suggest experiences, restaurants, entertainment options, concierge solutions, and local partners.

• Facilitate communication among Program Management, agencies, suppliers, and operational partners for timely updates and seamless execution.

⛳️ Requirements

• Experience with Olympic Games or similar global sports events is preferred.

• At least 5+ years of experience in luxury hospitality, special events, event production, destination management, or premium travel experiences.

• Demonstrated track record of executing high-end events and bespoke experiences for VIP and premium clientele.

• Experience in managing complex supplier relationships, contract negotiations, budget management, and operational execution.

• Proficiency in English (both written and spoken) is essential; additional languages are an advantage.

• Skilled in Microsoft Office applications, especially Excel, Outlook, Teams, and PowerPoint.

• Willingness to work with SharePoint, Slack, Salesforce, and other event management platforms.

• Outstanding interpersonal, communication, presentation, and stakeholder management skills.

• Highly organized with excellent project management, problem-solving, and multitasking skills in a fast-paced setting.

• Creative, solution-focused, and able to balance innovation with operational excellence.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and growth.

• Access to exclusive events and experiences.

• Collaborative and dynamic work environment.