Senior Engineering Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead a collaborative, high-performing, and inclusive engineering team with diverse technical expertise across the entire stack.

• Foster a culture of curiosity, constructive disagreement, continuous learning, and accountability.

• Collaborate with Product, UX, and technical leaders to identify user needs, shape product direction, and guide the workflow from discovery to release and iteration.

• Assess solutions across frontend applications, backend services, APIs, data systems, and infrastructure.

• Link technical decisions across various specialties and empower team members closest to the work to take charge.

• Establish clear priorities, ownership, capacity, and expectations.

• Manage dependencies, identify risks, eliminate roadblocks, and enhance software development lifecycle practices.

• Balance product delivery with investments in reliability, security, privacy, maintainability, and developer experience.

• Oversee technical debt and ensure long-term system health.

• Collaborate with engineering and cross-functional teams to address challenges, build consensus, and enhance engineering practices.

• Manage and develop direct reports through one-on-one meetings, quarterly evaluations, coaching, and honest feedback.

• Set clear expectations, acknowledge performance, address issues, and promote employee wellness.

• Create opportunities for growth, develop technical leadership skills, and delegate responsibilities.

• Define and oversee the team's hiring process in collaboration with People & Culture.

• Recruit individuals with technical expertise, collaborative spirit, and alignment with our mission.

⛳️ Requirements

• A commitment to prioritizing the needs of the children we serve.

• Proven experience in managing and developing software engineers, building robust teams, and delivering products that fulfill genuine user needs.

• Strong foundation in software engineering and experience leading engineers in frontend, backend, data systems, and cloud infrastructure.

• Experience in guiding technical decisions and integrating work across different specialties.

• A passion for product engineering and experience collaborating with Product and Design teams.

• Ability to transform ambiguous challenges into actionable solutions and improve based on outcomes.

• Strong judgment in balancing user needs, technical constraints, delivery commitments, engineering quality, and team capacity.

• Experience in setting clear expectations, giving honest feedback, and supporting engineers with diverse skills and career aspirations.

• Leadership characterized by empathy, humility, and accountability.

• Ability to collaborate across disciplines and resolve constructive disagreements.

• Clear, efficient, and thoughtful communication skills with both technical and non-technical audiences.

• Strong written communication skills and proficiency in creating accessible documentation.

• Familiarity with or willingness to learn technologies such as Python 3, TypeScript, React, Node, Express, GraphQL, Prisma, Apollo, PostgreSQL, Elasticsearch, Docker, Kubernetes, Terraform, AWS, Google Cloud, Amazon SQS, Google PubSub, RabbitMQ, and Kafka.

🏝️ Benefits

• Remote-first work model, allowing most work to be done from home.

• Company-wide gatherings.

• In-person team meetings and team-building activities.

• Opportunities to attend specific conferences.

• A comprehensive range of employee benefits.

• Reasonable accommodations for candidates and employees with disabilities.

• An inclusive environment where all employees can thrive.