Senior Engineer, Workforce Productivity

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement digital workspace architectures utilizing Microsoft 365, Entra ID, endpoint management, SharePoint, collaboration tools, and hybrid identity solutions.

• Design and facilitate Microsoft Copilot for Microsoft 365, which includes readiness evaluations, licensing, governance, prompts, and integrations.

• Create standards, policies, security baselines, deployment methods, troubleshooting procedures, and governance for SharePoint information architecture.

• Collaborate with architects, sales teams, and clients to establish technology roadmaps that align with business objectives.

• Plan, deploy, and migrate intricate cloud, hybrid, and on-premises digital workspace solutions.

• Assess and integrate EUC, VDI, device management, security, and AI tools.

• Conduct assessments, proofs of concept, and implementations while adhering to change management and documentation standards.

• Ensure the high availability, performance, and security of client digital workspaces.

• Take ownership of advanced troubleshooting and root-cause analysis for complex incidents involving SharePoint, Copilot, and related services.

• Propel automation and continuous service enhancement using PowerShell, Microsoft Graph, and scripting.

• Monitor service health, generate compliance, patch, adoption, and Copilot utilization metrics, and uphold SLAs.

• Mentor and provide technical escalation support to mid-level and junior engineers.

• Serve as a subject matter expert in client meetings, workshops, and project execution.

• Maintain a billable utilization target, typically 70% or greater.

• Engage in presales activities, knowledge sharing, and practice development.

⛳️ Requirements

• A minimum of 8 years of progressive experience in enterprise infrastructure/digital workspace engineering, or at least 5 years at a senior level.

• Strong practical expertise with Microsoft 365, including Entra ID, Exchange Online, Teams, Intune, and Autopilot.

• Proficiency in modern SharePoint architecture and information management.

• Experience with Active Directory, Group Policy, and hybrid identity through Entra Connect.

• Proven experience in enabling, governing, integrating, and optimizing Microsoft Copilot for Microsoft 365.

• Familiarity with endpoint management, Conditional Access, Zero Trust, and collaboration tools.

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience/military background.

• Ability to work autonomously in a dynamic remote/hybrid setting.

• Availability for on-call duties as needed.

• Preferred certifications in Microsoft 365, Azure, Enterprise Administrator, Copilot, and SharePoint.

• Strong client-facing communication and consulting abilities.

• Excellent problem-solving, analytical, and documentation skills.

• Dedication to mentoring and knowledge sharing.

🏝️ Benefits

• Remote work environment.

• Opportunities for mentoring and knowledge sharing.

• Equal opportunity employment.

• Reasonable accommodations for individuals with disabilities.

• Priority referrals for protected veterans.