Senior EDI Specialist

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Oversee and direct several high-priority, intricate projects throughout all stages of implementation while adhering to corporate schedules and service level expectations.

• Collaborate with sales teams, laboratory operations, senior leadership, clients, and external vendors to guarantee efficient project execution and customer satisfaction.

• Work alongside sales to determine client needs, manage expectations, build trust, and successfully deliver solutions on schedule.

• Maintain and update project plans, timelines, risk assessments, and mitigation strategies.

• Foster and sustain relationships with clients and stakeholders to enhance satisfaction, retention, and future business opportunities.

• Provide guidance on implementation and strategic recommendations for EMR and laboratory integrations.

• Act as the subject matter expert in healthcare EDI transactions, HL7 messaging, EMR integrations, and electronic ordering/resulting workflows.

• Analyze and troubleshoot complex HL7 order and result messages.

• Monitor interface performance and health reports to detect trends, mitigate risks, and enhance workflows.

• Conduct root cause analysis for complex interface, integration, and workflow challenges.

• Formulate recommendations and solutions for technical and operational difficulties.

• Serve as the escalation point for complicated client, vendor, and operational issues.

• Lead troubleshooting activities to ensure prompt resolution and communication.

• Mentor and train team members on EDI, HL7, and integration best practices.

• Collaborate with leadership on departmental standards, best practices, and strategic interoperability initiatives.

⛳️ Requirements

• Associate's Degree.

• Five or more years of experience in healthcare EDI, interoperability, healthcare IT, or similar technical environments; equivalent knowledge and skills may be considered.

• At least one year of experience working with EMR vendors, laboratory information systems, and third-party vendors during implementation and integration projects.

• Minimum of one year of experience and advanced knowledge of healthcare interoperability standards, including HL7, EDI transactions, electronic ordering/resulting workflows, and healthcare integration methodologies.

• Strong skills in project management, customer service, analysis, and organization.

• Exceptional attention to detail and organizational abilities.

• Outstanding written and verbal communication skills.

• Dedication to providing exceptional customer service and timely follow-up.

• Capability to communicate effectively through phone, email, and virtual meetings.

• Ability to interact professionally with clients, vendors, leadership, and cross-functional teams.

• Capacity to manage multiple projects concurrently and meet deadlines.

• Strong troubleshooting, problem-solving, and root cause analysis abilities.

• Ability to work independently with minimal supervision while actively contributing within a team environment.

• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.