Senior Document Services Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, modify, format, and convert documents utilizing Microsoft Office applications, PDF editing software, and transcription tools.

• Prepare and refine intricate documents, spreadsheets, and charts.

• Provide coordination and administrative assistance for special projects.

• Efficiently manage time-sensitive and confidential materials.

• Conduct document diagnostics and resolve document inconsistencies.

• Generate and update work products through keyboard entry, scanning, or electronic conversion techniques.

• Transcribe audio and digital dictation, including deposition transcripts, as necessary.

• Perform spell-checks, proofreading, and cross-verification of documents for accuracy and completeness.

• Stay updated on specialized applications and their upgrades.

• Offer performance feedback regarding team members when requested.

• Foster teamwork, confidence, and positive morale.

• Provide directions, instructions, and support to the team.

• Assist in reviewing reworks or substandard outputs from team members.

⛳️ Requirements

• High School Diploma or GED.

• Over 3 years of experience in document outsourcing or the legal industry is preferred.

• Capability to learn responsibilities through in-person training, remote training, and self-directed study.

• Strong initiative; ability to work independently with minimal supervision.

• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.

• Experience with Adobe Acrobat or Kofax for PDF manipulation is an advantage.

• Exceptional spelling, grammar, punctuation, sentence structure, and proofreading abilities.

• Skill in organizing and prioritizing multiple tasks.

• Capacity to work under pressure within set deadlines while delivering quality work.

• Strong communication, interpersonal, teamwork, and customer service skills.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Paid Time Off (PTO).

• Potential eligibility for an annual bonus.