Senior Director, Strategic Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide strategic leadership for Alnylam's Strategic Accounts Management organization.

• Oversee the formulation, development, and execution of account plans across key health systems and organized customers.

• Collaborate with the VP of Strategic Accounts to establish the direction and vision for the Health System Director team.

• Partner across various functions to create a unified "One Alnylam" customer experience and promote strategic priorities and customer partnerships.

• Guide the development and implementation of account strategies, objectives, and KPIs that align with organizational and brand priorities.

• Anticipate industry, market, and customer trends to shape long-term account strategies and organizational direction.

• Consult with partners on industry trends and best practices to tackle complex and emerging challenges and opportunities.

• Lead, coach, and nurture a high-performing team of Health System Directors.

• Encourage accountability, collaboration, innovation, compliance, and ongoing development.

• Direct executive-level customer relationships and strategic partnerships.

• Monitor account performance and business outcomes, providing feedback, best practices, and guidance.

• Collaborate with the Vice President of Strategic Accounts to enhance Strategic Account Management strategy, capabilities, and organizational effectiveness.

• Spearhead change initiatives and capability-building efforts.

• Establish and track KPIs that measure account, team, and program impact.

• Support executive-to-executive customer engagements and strategic partnership initiatives.

• Communicate the value and outcomes of Strategic Accounts through performance reporting, customer success stories, and business reviews.

⛳️ Requirements

• Bachelor's degree in a Science or Business discipline.

• At least 10 years of commercial leadership experience in the biopharmaceutical or life sciences sector.

• A minimum of 5 years of strategic account management experience with Integrated Delivery Networks (IDNs) and Health Systems.

• At least 5 years of experience in people leadership, including coaching, developing, and managing high-performing teams.

• Proven success in leading complex, cross-functional initiatives within a matrixed organization.

• Strong understanding of the healthcare landscape, including provider systems, payer dynamics, reimbursement, contracting, formulary management, and value-based care models.

• Executive presence with the capability to influence and engage senior customer and internal stakeholders, including C-suite leaders.

• Highly skilled in Microsoft Office applications, including Excel, PowerPoint, and Word.

• An advanced degree (MBA, MS, PhD, or Healthcare certification) is preferred.

• Experience with infusion providers or similar organized customers would be advantageous.

• A Master's degree or Master of Business Administration (MBA) is preferred.

• Experience in rare disease markets is preferred.

• Active involvement in relevant pharmaceutical, healthcare, or account management professional associations is preferred.

🏝️ Benefits

• Annual short-term incentive award (e.g., bonus or sales incentive).

• Annual long-term incentive award (e.g., equity).

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Life insurance.

• Disability insurance.

• Lifestyle reimbursement program.

• Flexible spending accounts.

• Health savings accounts.

• 401(k) with a generous company match.

• Paid time off.

• Wellness days.

• Holidays.

• Two company-wide recharge breaks.

• Family resources and leave.

• Virtual workplace arrangement.