Senior Director – Quality

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and manage SPL's Quality programs throughout all laboratory and field operations.

• Develop, implement, and sustain Quality Management Systems that align with business goals and regulatory requirements.

• Establish and uphold consistent quality standards, policies, procedures, and accountability across all sites.

• Ensure adherence to regulatory, accreditation, industry, and client requirements.

• Oversee laboratory accreditation, certification initiatives, internal audits, and corrective actions.

• Identify and mitigate quality risks, technical issues, and opportunities for process enhancements.

• Maintain quality controls to ensure the accuracy, integrity, consistency, and reliability of laboratory data.

• Act as the primary point of contact for significant client quality issues, investigations, audits, and corrective actions.

• Collaborate with executive leadership and department managers to enhance quality performance and operational efficiency.

• Develop and track quality performance metrics, reports, and improvement initiatives.

• Modernize quality processes through the use of technology, automation, and standardized procedures.

• Build, mentor, and cultivate a high-performing Quality team while fostering accountability and continuous improvement.

• Work alongside Operations, Technical Services, Commercial, HSE, IT, HR, and laboratory leadership on company-wide quality initiatives.

• Support quality integration related to business expansion, acquisitions, and new locations.

• Represent SPL in client meetings, regulatory audits, and technical discussions.

• Perform additional duties as assigned.

⛳️ Requirements

• Strong knowledge of Quality Management Systems (QMS), regulatory compliance, accreditation standards, and quality assurance practices.

• Proven experience in leading quality programs across multiple locations or business operations.

• Strong understanding of laboratory operations, technical quality standards, data integrity, and risk management.

• Experience with corrective and preventive actions (CAPA), root-cause analysis, audits, and continuous improvement.

• Demonstrated leadership skills with the ability to develop teams, manage change, and instill accountability.

• Excellent analytical, problem-solving, and decision-making skills.

• Strong written and verbal communication skills, capable of interacting effectively with executive leadership, clients, and regulatory agencies.

• Ability to handle multiple priorities, meet deadlines, and implement effective solutions.

• Experience working collaboratively across departments to enhance processes and operational performance.

• Working knowledge of Laboratory Information Management Systems (LIMS), electronic Quality Management Systems (eQMS), and related technologies.

• Strong organizational skills, attention to detail, and a commitment to quality excellence.

• A Bachelor's degree in Chemistry, Engineering, Environmental Science, Quality Management, or a related scientific or technical field is required.

• A minimum of 10 years of progressive experience in Quality Assurance, Quality Management, laboratory operations, or a related technical field, including significant leadership experience.

• Experience in laboratory, analytical testing, measurement, or technical services environments is required.

• Professional Quality, laboratory, or technical certifications are preferred but not mandatory.

• Experience in the energy and/or environmental industry is strongly preferred.

• Must be willing to travel within the United States up to 30%.

• SPL does not provide sponsorship for employment-based nonimmigrant visa petitions for this position.

🏝️ Benefits

• Up to 30% travel within the United States.

• Standard business hours, Monday through Friday, with flexibility to meet operational needs.

• Additional hours may be necessary to support business priorities and deadlines.

• Reasonable accommodations for employees' and applicants' disabilities or religious beliefs and practices.