Senior Director, Public Sector Sales Operations

This is a fully remote position, open to applicants in California.

📋 Description

• Direct long-term operational strategies, resource allocation, territory design, and quota assignments to ensure alignment with government procurement cycles and business objectives.

• Lead the sales operational cadence by facilitating pipeline reviews, managing forecasting efforts, and delivering actionable KPIs to identify gaps and enhance conversion rates.

• Ensure that all operational activities comply with government regulations (including FAR and cybersecurity mandates) while leading audit readiness initiatives to minimize risks.

• Oversee comprehensive contract management to ensure SLA fulfillment, scale operations for new business acquisitions, and implement quality assurance measures to enhance client retention.

• Mentor a high-performing operations team and promote collaboration across product, engineering, legal, and finance departments to execute large-scale organizational initiatives.

⛳️ Requirements

• A demonstrated curiosity and proactive exploration of AI tools, with a proven track record of incorporating new technologies to enhance daily workflows and improve problem-solving capabilities.

• A Bachelor's degree in business administration, computer science, cybersecurity, or a related field.

• Over 10 years of progressive experience in operations management, with a minimum of 5 years specifically leading operations within the public sector or government-facing environments.

• A thorough understanding of public sector procurement processes and compliance standards, with demonstrated knowledge of cybersecurity services, including but not limited to AI tools.

• Proven experience in operations supporting a public sector sales organization, managing and optimizing operational processes across cross-functional sales teams, with the ability to leverage expertise in the USA Public Sector to expand operations and strategies internationally.

• Strong background in finance, process optimization (e.g., Lean/Six Sigma), risk mitigation, and effective cross-group communication.

🏝️ Benefits

• A variety of health plan options.

• Time off plans for vacation and sick leaves.

• Parental leave options available.

• Retirement plans.

• Education reimbursement opportunities.

• In-office perks, and more!