Senior Director, P&O – Field Experience

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as the primary communication link between the field and all P&O Departments.

• Advocate for the needs of the field while collaborating to create comprehensive people strategies and programs/solutions across functions.

• Develop a long-term vision and roadmap, including people strategies and tactics, to provide top-tier P&O programs/solutions for VCA Field Associates.

• Collaborate with field leaders and P&O COEs to design 'Fit-for-Veterinary Services' programs/solutions and roll them out in the field.

• Assist, train, and mentor business leaders in executing P&O initiatives and key processes.

• Work with COEs and Corporate Affairs to create effective communication and change management strategies.

• Examine P&O trends and metrics to formulate targeted people programs/solutions.

• Offer daily guidance to leaders on the aforementioned programs.

• Create people strategies and career development plans in collaboration with senior leaders.

⛳️ Requirements

• Bachelor's degree or equivalent qualification.

• Over 10 years of experience in an HR Generalist role or a related field, demonstrating increasing levels of responsibility.

• Candidates with equivalent operational experience and a proven history of strong people outcomes will also be considered.

• Preferred experience in service, retail, or hospitality sectors (multi-unit and people services businesses).

• Strong understanding of business processes and the ability to influence business leaders to drive innovation and transformation beyond P&O.

• Capability to quickly establish partnerships across various organizational levels.

• Proficient in talent management, talent acquisition, learning and development, associate engagement, total rewards, and organizational design and development.

• Excellent collaboration skills with the ability to influence without direct authority.

• Ability to rapidly plan and organize with a focus on customer delivery and communication.

• Experience and expertise in change management, project management, and continuous improvement with a strong attention to detail in follow-through.

🏝️ Benefits

• Medical insurance.

• Dental coverage.

• Vision benefits.

• Paid vacation and sick days.

• 401(k) plan.

• Generous discounts for employees' pets.