Senior Director – National Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide insights from customer segments to inform market access strategies for key brands.

• Assist in the development of brand value platforms and ensure account managers are well-versed in value propositions and core messaging.

• Maintain an understanding of brand goals with an emphasis on channel optimization.

• Establish and nurture relationships with both commercial and public-sector payors, as well as aligned specialty pharmacies.

• Facilitate profitable access for CSL brands among relevant payors while adhering to approved guidelines.

• Monitor the external environment, including customers and competitors, to uncover brand differentiation and opportunities for access enhancement.

• Take ownership of account deployment decisions, account strategies, business plans at the account level, and NAD direction.

• Participate in Contract Review and Pricing Committees, formulating recommendations alongside US Market Access, Finance, Legal, and Marketing teams.

• Collaborate with internal and external business partners to meet account-specific objectives.

• Develop industry contacts that provide insights into environmental factors, competition, and product-related information.

• Foster customer relationships to lay the groundwork for new business prospects.

• Maintain a dynamic team environment, set development plans, and promote cross-discipline assignments.

• Partner with the ED of MAA to encourage innovation, creativity, integrity, and high performance.

⛳️ Requirements

• A Bachelor’s degree (B.A. or B.S.) is required.

• 12–15 years of experience within the biotech sector, with a focus on rare and orphan disease medicines preferred.

• Over 5 years of experience with payors, specifically in channel account management.

• Background in pharmaceutical marketing and/or sales of products.

• Demonstrated success in leading, managing, and developing teams, including those working remotely.

• Proven track record of achieving formulary coverage for branded specialty products.

• Experience in account management across specialty pharmacies, GPOs, integrated health systems, and payers.

• Familiarity with relevant legal, compliance, and regulatory standards.

• Capability to provide strategic insights into access strategies and execute tactical action plans, including pricing and contracting strategies.

• Strong leadership, planning, decision-making, and problem-solving abilities.

• Proven success in working with cross-functional teams and influencing various levels within the organization.

• Keen attention to detail and the ability to identify issues within higher-level policies and regulations.

• Exceptional interpersonal and peer leadership skills, with the capacity to influence without direct authority and work across functions.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office Suite.

• Willingness to travel up to 50%.

🏝️ Benefits

• A culture that promotes Inclusion and Belonging.

• Reasonable accommodations provided for any aspect of the application process.

• Travel of up to 50% required for the role (not considered a benefit).