Director, Digital Consulting – Transformation

This is a fully remote position, open to applicants in California.

📋 Description

• Take charge of account growth, executive relationships, and the quality of delivery for designated strategic accounts.

• Develop and implement comprehensive account perspectives, stakeholder maps, initiative outlines, maturity evaluations, relationship health assessments, pursuit histories, and whitespace opportunities.

• Transform isolated engagements into extensive multi-domain, multi-outcome transformation initiatives.

• Act as the designated Digital Account Lead and senior Digital Consulting owner, ensuring overall client success.

• Create account strategies, executive relationship plans, account roadmaps, prioritize opportunities, and formulate cross-domain expansion theses.

• Initiate, qualify, shape, and advance pursuits that align with client priorities and delivery capabilities.

• Coordinate account leaders, sales teams, specialists, practice leaders, business units, partners, and delivery leaders.

• Track engagement delivery health, client sentiment, project scope, financial status, dependencies, risks, solution integrity, and progress of the business case.

• Establish risk-based oversight and engage in working sessions, quality reviews, steering forums, solution evaluations, and client meetings.

• Manage escalations, recovery teams, transparent communications, and time-sensitive stabilization plans.

• Ensure that delivered work aligns with business cases, architecture or solution intent, adoption plans, and measurable outcomes.

• Transform delivery lessons and account insights into reusable offerings, playbooks, standards, reference patterns, and intellectual property.

• Supervise complex multi-workstream programs, governance, risk management, quality assurance, and value realization.

• Lead executive communications and steering forums, providing visibility into scope, schedule, budget, RAID, dependencies, decisions, and benefits.

• Manage portfolio financial performance, forecasting, margins, and investment trade-offs within approved budgets.

• Create business cases that connect transformation recommendations to value drivers, investments, trade-offs, benefits realization, and executive decisions.

• Collaborate with Enterprise Architecture and Industry AI Directors for delivery assurance and recovery.

• Lead, mentor, and develop consulting teams; provide constructive feedback and coaching; support promotions and succession planning.

• Evolve methodologies, playbooks, delivery toolkits, and reusable consulting assets.

⛳️ Requirements

• Bachelor's degree in Business, IT, Computer Science, Engineering, or a related field.

• Over 12 years of experience in management or technology consulting.

• Proven track record of account ownership, revenue growth, and program delivery within technology transformations.

• Demonstrated success in leading executive pursuits and creating proposals, SOWs, and LOEs.

• Consistently meet revenue and margin targets.

• Practical knowledge of cloud platforms, infrastructure, cybersecurity, business applications, software development and integration, AI, and platform engineering.

• Executive presence with strong written, verbal, and presentation skills.

• Ability to influence a diverse range of stakeholders and lead steering committee forums.

• Proficient in structured consulting methods covering discovery, current-state assessment, future-state design, roadmap development, business case creation, program planning, risk identification, and executive report development.

• Experience in people leadership, building consulting teams, and fostering a culture of feedback and performance.

• Relevant certifications such as PMP, PgMP, Agile, Prosci, ADKAR, ITIL, or similar credentials.

• Experience in shaping transformation programs in sectors like healthcare, financial services, public sector, technology, manufacturing, or other complex enterprise environments.

• Experience in developing account playbooks, executive briefings, transformation diagnostics, maturity assessments, reusable assets, or packaged consulting offerings.

🏝️ Benefits

• Comprehensive medical, dental, and vision plans for you and your dependents.

• 401(k) Retirement Plan with Employer Match.

• 529 College Savings Plan.

• Health Savings Account.

• Life Insurance.

• Long-Term Disability.

• Competitive Compensation.

• Training and development programs.

• Major offices stocked with snacks and beverages.

• Collaborative and dynamic culture.

• Work-life balance.

• Generous paid time off.