Senior Director, Market Turnaround & Growth – Donor Recruitment

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Spearhead strategic turnaround and growth initiatives in emerging, underperforming, and high-opportunity donor recruitment markets.

• Conduct in-market assessments to pinpoint operational challenges, process improvements, and market growth opportunities.

• Formulate and implement performance enhancement plans that support donor growth and collection objectives.

• Collaborate with Executive Directors, Donor Recruitment leaders, and regional management on market recovery and expansion.

• Mentor and develop Donor Recruitment Managers and field leaders.

• Identify training needs and execute leadership development strategies.

• Assist in sponsor retention, re-engagement of lapsed accounts, and new business development efforts.

• Analyze market trends, donor recruitment outcomes, and operational metrics to uncover root causes and solutions.

• Lead both short-term interventions and long-term strategic initiatives.

• Advocate for donor recruitment best practices, forecasting, territory planning, and operational standards.

• Work in collaboration with Marketing, Donor Care, Planning & Scheduling, Operations, and other internal stakeholders.

• Provide guidance to regional leadership on strategic planning, change management, and performance enhancement.

• Engage in enterprise-wide projects, councils, and initiatives.

• Travel nationally up to 50% for direct support, consultation, and leadership development.

⛳️ Requirements

• A Bachelor's degree is required.

• Eight (8) years of progressive leadership experience in donor recruitment, sales, business development, healthcare operations, market development, or a related field is necessary.

• A minimum of five (5) years of leadership or supervisory experience is required.

• A proven track record of driving measurable performance improvement, market transformation, or business growth initiatives.

• Demonstrated experience leading teams across diverse geographic markets and varying business environments.

• Proficient in assessing business performance, identifying opportunities, and implementing strategic action plans that yield sustainable results.

• A history of developing leaders, enhancing operational performance, and fostering accountability.

• Strong business acumen.

• Exceptional critical thinking, analytical, and problem-solving abilities.

• Capability to assess complex situations, identify root causes, and devise actionable improvement strategies.

• Proven skills in leadership coaching and talent development.

• Strong change management and influence abilities.

• Experience in building partnerships and collaborating across all organizational levels.

• Excellent verbal, written, and presentation communication skills.

• Strong organizational and project management skills.

• Ability to juggle multiple priorities and excel in ambiguous environments.

• Proficiency with Microsoft Office and business systems.

• Ability to maintain confidentiality and exercise sound judgment.

• Willingness to travel nationally up to 50%.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• 401(k) retirement savings plan with a 5% company match.

• Tuition assistance and opportunities for professional development.

• Employee assistance and wellness resources.

• Generous paid time off.

• Paid holidays.

• Wellness-focused benefits.

• Health savings accounts.

• Flexible spending accounts.

• Employee recognition and service award programs.

• Discounted event tickets.

• Gym memberships.

• Hinge Health support.

• Exclusive employee offers.