Senior Director, Engineering – Registration and Enrollment

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee various engineering teams that focus on Enrollment, Eligibility Verification, Benefits Access, and Member Activation.

• Develop and implement a long-term technology strategy for enrollment and eligibility platforms.

• Enhance onboarding experiences to optimize enrollment completion and member activation rates.

• Collaborate with Product, Analytics, Data Science, Client Management, and Strategy teams to refine acquisition funnels and improve onboarding outcomes.

• Ensure the performance, reliability, data quality, compliance, and operational excellence of the platform.

• Set architectural standards that support future growth and adapt to evolving business requirements.

• Lead Senior Managers and engineering teams operating under both onshore and offshore delivery models.

• Maintain project governance, including roadmap execution, dependency management, risk mitigation, and communication with executives.

• Mentor engineering leaders, promoting accountability, collaboration, and a culture of continuous improvement.

• Supervise the enrollment and eligibility ecosystems that enable members to enroll, verify their eligibility, and access the appropriate healthcare benefits.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, Business Management, or a related discipline.

• Over 10 years of experience in engineering leadership roles.

• Proven experience managing large engineering organizations.

• Demonstrated success in leading teams of 30 or more engineers.

• Experience in developing and scaling registration, enrollment, benefits administration, or healthcare access platforms.

• Strong understanding of distributed systems, platform architecture, and high-volume transaction processing.

• Ability to convert business objectives into scalable technology solutions.

• Exceptional skills in cross-functional leadership and stakeholder management.

• Proven track record of project execution rigor and operational excellence.

• Experience in healthcare, payer, health plan, benefits administration, or eligibility ecosystems is preferred.

• Experience with optimizing member acquisition, activation, and onboarding funnels is preferred.

• Familiarity with healthcare enrollment and eligibility standards is preferred.

• Experience with data-intensive platforms and large-scale integrations is preferred.

• Background in highly regulated environments is preferred.

• Must be currently authorized to work in the United States without the need for current or future visa sponsorship.

• Identity and credential verification, interviews, and screening for fraud or misrepresentation are part of the hiring process.

🏝️ Benefits

• Eligibility for performance bonuses.

• Restricted Stock Units (RSUs).

• Flexible vacation policy.

• 80 hours of paid sick, safe, and caregiver leave annually.

• Benefits program for employees and their families, subject to eligibility requirements.

• Opportunities for career growth and development.

• Inclusive workplace culture.

• Remote work arrangements available.

• Up to 5% travel required (approximately 2–3 times a year).