Senior Director, End User Business Development – Education

This is a fully remote position, open to applicants in United States.

📋 Description

• Taking ownership and implementing the comprehensive commercial strategy for the Education vertical throughout North America.

• Accelerating revenue growth, developing pipelines, and executing deals across designated Education segments.

• Leading, mentoring, and nurturing a team of over 12 direct and indirect reports to achieve consistent performance.

• Acting as the primary internal leader and external representative for HID in Education markets.

• Collaborating across functions to provide scalable PACS, Mercury-based, and mobile-enabled access solutions.

• Establishing priorities, segmentation, and go-to-market focus for the Education vertical in alignment with HID PACS and Mercury platforms.

• Serving as the senior internal voice for Education markets, offering insights into customer requirements, purchasing behaviors, and competitive landscapes.

• Ensuring HID solutions are scalable for enterprise, multi-site, and global education settings.

• Leading and developing Directors, Senior Business Development Managers, and Business Development Managers.

• Setting performance expectations, KPIs, and individual development plans to foster accountability and growth.

• Collaborating with Sales leadership and HR on recruitment, onboarding, succession planning, and talent development.

• Promoting a collaborative, enterprise-focused selling culture across functions.

• Driving pipeline generation, opportunity advancement, and revenue achievement across Education verticals.

• Leading the strategy and implementation for mobile engagement adoption, promoting mobile credentials as an extension of traditional PACS and Mercury systems.

• Ensuring that commercial messaging emphasizes operational efficiency, security, scalability, and user experience.

• Directly assisting with large, complex enterprise opportunities and engaging with executive stakeholders as necessary.

• Working with Marketing on Education-specific messaging, thought leadership, and demand generation initiatives.

• Collaborating with Product and Technology teams to shape roadmaps that support extensive education deployments.

• Enhancing relationships with consultants, system integrators, and strategic technology partners.

• Representing HID at industry events, customer briefings, and strategic partner meetings.

⛳️ Requirements

• A bachelor's degree is required.

• Over 10 years of experience in physical security, access control, or enterprise security solutions.

• At least 5 years of experience in people management.

• Demonstrable experience in leading and scaling large, high-performing teams (12+ individuals).

• Strong knowledge of enterprise PACS environments, including traditional access control and Mercury-based architectures.

• Proven track record of driving complex sales processes involving multiple stakeholders and extended sales cycles.

• Executive-level communication abilities with the capacity to engage CIOs, CISOs, Facilities, Operations, and line-of-business leaders.

• Willingness and capability to travel extensively across North America.

• An MBA or advanced degree is preferred.

• Experience selling in the Education verticals (K-12, Higher Education, or large campus environments).

• Familiarity with mobile credentials, digital identity, or cloud-enabled access strategies.

• Proven experience in influencing product or technology roadmaps.

🏝️ Benefits

• Competitive salary and rewards package.

• Attractive benefits and annual leave offerings that promote work-life balance.

• A dynamic, inclusive, and welcoming culture.

• Extensive opportunities for career development and resources to help you reach your potential.

• The chance to be part of a global organization that is at the forefront of hardware, software, and services enabling people to confidently navigate both physical and digital realms.