Senior Director, AI Lifecycle Management

This is a fully remote position, open to applicants in California, +14 more states.

📋 Description

• Oversee the intake of enterprise AI use cases, manage the portfolio lifecycle, and govern the process flow and operations.

• Act as the primary point of contact and the official record-keeping system for AI initiatives from conception to production and eventual decommissioning.

• Manage the complete workflow in accordance with Centene's seven-stage AI lifecycle.

• Direct the AI Portfolio Management platform, including managing enterprise use cases, AI Inventory, Agent Registry, risk tier evaluation, governance review coordination, evidence management, control tower dashboard, and ROI reporting.

• Collaborate with teams in Enterprise AI Governance, Compliance, Security, Legal, Finance, as well as platform and delivery teams.

• Ensure that internally developed, citizen-led, and vendor-provided AI systems are adequately registered, risk-tiered, reviewed, and monitored until retirement.

• Provide guidance to senior leadership regarding the health of the AI portfolio, investment prioritization, and realized value.

• Define operational processes and service levels while managing the supporting platform and system of record.

• Oversee AI intake processes, including submission, triage, duplicate detection, routing, and intake outcomes.

• Establish criteria for lifecycle stage gates, necessary artifacts, approval checkpoints, and processes for advancement, pausing, or closure.

• Manage the platform roadmap, phased capability delivery, vendor relationships, registry, and integration strategy.

• Administer risk tiering and data readiness triage in collaboration with Enterprise AI Governance.

• Coordinate reviews of AI control standards and maintain governance records and evidence repositories.

• Sustain authoritative inventories of AI and agent registries, including metadata, risk tier, lifecycle state, dependencies, and lineage.

• Lead valuation assessments and enterprise prioritization efforts with business sponsors, Finance, and portfolio leadership.

• Establish the AI control tower dashboard to enhance portfolio visibility, cycle time, risk management, controls, usage, and costs.

• Manage AI ROI and value assessment, verify claims, and disseminate results.

• Oversee the decommissioning of AI systems and agents, including credential revocation, integration removal, registry retirement, and record retention.

• Streamline lifecycle workflows, risk scoring, approvals, notifications, escalations, and integrations through automation.

• Publish documentation on processes, roles, responsibilities, service levels, and guidance for requestors.

• Act as the operational liaison to Governance, Compliance, Security, Legal, Procurement, and BTS portfolio leadership.

• Recruit, mentor, and lead managers and senior individual contributors.

• Set performance benchmarks, cultivate succession planning, and establish evidence-based portfolio operations.

• Perform additional duties as assigned.

• Adhere to all policies and standards.

⛳️ Requirements

• Bachelor’s degree and at least 10 years of relevant experience, including prior management experience.

• Equivalent experience may be considered in lieu of a Bachelor's degree, provided it reflects the knowledge, duties, scope, and skills relevant to the position level.

• Preferred experience in managing AI lifecycle processes.

• Experience in implementing and improving frictionless enterprise workflows and processes is preferred.

• A proven history of fostering relationships and instituting governance processes is preferred.

• Must have authorization to work in the U.S. without the need for employment-based visa sponsorship, either currently or in the future.

• Sponsorship for employment-based visas, including H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, and CPT, is not available.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K retirement plan.

• Stock purchase options.

• Tuition reimbursement programs.

• Paid time off, in addition to holidays.

• Flexible work arrangements, including options for remote, hybrid, field, or office schedules.

• Additional incentives may be included in total compensation.

• Equal opportunity employer dedicated to diversity.