Senior Digital Product Owner – E-Commerce

This is a fully remote position, open to applicants in Utah.

📋 Description

• Take ownership of the global e-commerce roadmap, including a prioritized backlog, business requirements, acceptance criteria, release planning, and product decisions.

• Oversee the discovery of implementation partners, conduct requirements reviews, make solution decisions, plan deliveries, manage testing, resolve defects, ensure launch readiness, and drive post-launch enhancements.

• Lead the development and launch of capabilities such as storefront, checkout, customer accounts, subscription services, promotions, payments, shipping, taxation, and localization.

• Coordinate integrations with systems like order management, commission, identity, analytics, marketing, ERP, and other enterprise solutions.

• Define experiences and rules related to customer and Brand Partner enrollment, purchasing, subscriptions, AutoShip, account management, eligibility, promotions, attribution, volume, and commission.

• Utilize customer feedback, analytics, behavioral data, and testing to identify areas of friction and enhance conversion rates, adoption, and retention.

• Establish requirements for recurring payments, payment recovery, lifecycle communications, international payments, currencies, taxation, shipping, internationalization, localization, and market-specific validation.

• Collaborate with Marketing, Creative, User Experience, regional teams, Finance, Operations, Compliance, and Customer Experience teams to ensure readiness for launch.

• Communicate progress, completed tasks, stakeholder feedback, decisions made, risks identified, and anticipated outcomes.

• Hold vendors accountable for quality assurance, delivery commitments, and agreed-upon results.

• Support the rollout across North America, Europe, China, and Japan while developing the roadmap and operating model for ongoing commerce enhancements.

⛳️ Requirements

• A minimum of five (5) years of experience in e-commerce, digital product management, product ownership, or a similar role.

• Proven experience in owning or implementing a large-scale, customer-facing e-commerce platform.

• Experience leading a customer-facing commerce implementation from requirements gathering to launch and optimization.

• Familiarity with working alongside external implementation vendors and internal development teams.

• Ability to convert business processes into requirements, workflows, user stories, acceptance criteria, and launch plans.

• Working knowledge of APIs, enterprise integrations, data flows, testing, reconciliation, and production support.

• Strong skills in stakeholder management, prioritization, communication, and decision-making.

• Capability to connect technological decisions with customer experience, adoption, sales impact, compliance, and operational risk.

• Preferred experience with Shopify, Shopify Plus, Salesforce Commerce Cloud, BigCommerce, commercetools, or Adobe Commerce.

• Preferred background in direct selling, affiliate commerce, referral commerce, loyalty programs, or attribution-based business models.

• Preferred familiarity with volume attribution, sponsor or genealogy relationships, commission-impacting transactions, qualification rules, or advanced promotion configuration.

• Preferred experience with subscription commerce, AutoShip, recurring payments, international payments, taxation, shipping, localization, and multi-currency commerce.

• Preferred experience integrating commerce platforms with order management, commission, ERP, identity, customer data, data warehouse, analytics, marketing automation, or customer service systems.

• Preferred experience supporting multi-market or global commerce operations.

• A bachelor’s degree in business, marketing, information systems, computer science, or a related field is preferred; equivalent relevant experience will also be considered.

🏝️ Benefits

• Medical, dental, and vision insurance.

• HSA contributions.

• Flexible paid time off.

• 11 company holidays.

• 401(k) match: 100% up to 3% of contribution, then 50% up to 5%.

• Safe Harbor immediate vesting.

• Employee Assistance Program offering free mental health resources and tools.

• 100% company-paid Basic Life & AD&D insurance.

• Long- and short-term disability coverage.

• Free legal services and resources for legal documents and tax filing.

• Access to the complete range of Partner.Co health and wellness products.