Senior Digital Analyst

This is a fully remote position, open to applicants in Argentina, +1 more country.

📋 Description

• Continuously enhance and oversee the product backlog for one or more digital products and initiatives.

• Convert business goals, customer needs, and operational challenges into user stories, epics, acceptance criteria, and functional requirements.

• Aid in prioritizing tasks based on business value, customer impact, strategic alignment, and technical feasibility.

• Facilitate discovery activities, workshops, and process assessments to uncover digital, automation, and AI opportunities across LATAM markets.

• Map and document comprehensive business processes, identifying inefficiencies, bottlenecks, and opportunities for value creation.

• Collaborate with Commercial, Marketing, Customer Service, Operations, Finance, Supply Chain, and IT teams to establish scalable digital solutions.

• Work jointly with Product Owners, UX Designers, Data Analysts, and Engineering teams to ensure requirements are actionable, testable, and aligned with user experience standards.

• Assist in the design and implementation of B2B/B2C portals, Salesforce capabilities, e-procurement platforms, workflow automation, and AI-enabled products.

• Contribute to business cases through value estimation, benefits tracking, and the definition of success metrics.

• Collaborate with Data and Analytics teams to define KPIs, adoption metrics, and performance indicators.

• Participate in Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives.

• Support testing, validation, and change management activities to promote adoption across countries and functions.

• Prepare executive-ready materials, project updates, and portfolio insights for leadership and steering committees.

• Maintain documentation of requirements, processes, decisions, and dependencies using approved collaboration tools.

⛳️ Requirements

• Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field.

• Native or fluent in Spanish.

• Fluent in English.

• Over 4 years of experience in Product Management, Business Analysis, Digital Transformation, Process Improvement, or similar roles.

• Strong experience in translating business requirements into user stories, process flows, functional specifications, and solution designs.

• Experience working in Agile environments such as Scrum, Kanban, or SAFe.

• Solid understanding of commercial and operational processes, including Lead-to-Order, Quote-to-Cash, Customer Service, and Supply Chain processes.

• Experience collaborating with cross-functional teams across business, technology, and external vendors.

• Ability to assess opportunities based on business value, customer impact, and operational efficiency.

• Excellent communication and stakeholder management skills, with the capability to bridge business and technology audiences.

• Experience supporting Salesforce, CRM platforms, customer portals, e-commerce, self-service, and workflow solutions.

• Exposure to AI, automation, and advanced analytics initiatives, including Generative AI use cases, is highly desirable.

• Preferred experience in multicultural and regional environments.

🏝️ Benefits

• Competitive Salary and flexible Benefits Package.

• A wide array of benefits, resources, and competitive compensation plans designed to support every career and life stage.

• Short-term incentive known as the Medtronic Incentive Plan (MIP).

• Career-building resources.

• Dynamic and inclusive culture.

• Opportunities for lifelong learning.

• Reasonable accommodations for qualified individuals with disabilities.