Senior DevOps Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the daily operations of the Datadog platform, which includes dashboards, monitors, log pipelines, APM, synthetic tests, and Real User Monitoring.

• Examine Datadog logs, error tracking, traces, and metrics to detect failures, regressions, and anomalies; triage, reproduce, and drive issues to resolution.

• Adjust alert thresholds, monitoring logic, and notification routing to minimize noise and false positives.

• Establish, measure, and report service level indicators and objectives for essential customer-facing services.

• Partner with engineering teams on configurations for monitoring, logging, and tracing.

• Document post-incident reviews and ensure follow-up actions are completed.

• Enhance the reliability, scalability, and cost efficiency of cloud infrastructure, CI/CD pipelines, and release processes.

• Automate repetitive operational tasks.

• Maintain runbooks, escalation paths, and operational documentation.

• Collaborate with the client's enterprise InfoSec team to resolve security issues, including SSL/TLS cleanup, security headers, DNS hygiene, and exposed technology or version banners.

• Monitor security remediation tasks until verified closure.

• Bonus: Experience with Kubernetes or other container orchestration platforms.

• Bonus: Familiarity with Datadog Watchdog, Error Tracking, Continuous Profiler, SLO management, Workflow Automation, Datadog API, or Terraform provider.

• Bonus: Manage observability costs, application security, compliance, chaos engineering, load testing, or capacity planning.

⛳️ Requirements

• More than 5 years of experience in DevOps, site reliability, platform engineering, or infrastructure operations.

• Extensive hands-on expertise with Datadog or similar platforms such as New Relic, Grafana, Splunk, or Dynatrace, including dashboards, monitors, log management, APM, and alert tuning.

• Strong troubleshooting and root-cause analysis abilities across logs, traces, and metrics.

• Experience operating services on AWS, GCP, or Azure.

• In-depth knowledge of networking, containers, and Linux.

• Proficient in infrastructure as code using Terraform, CloudFormation, or Pulumi.

• Experienced with CI/CD tools like GitHub Actions.

• Scripting proficiency in Bash or Python.

• Familiarity with security configuration best practices, including TLS, security headers, and DNS.

• Capability to translate InfoSec findings into necessary configuration changes.

• Experience with on-call duty, incident response, and post-incident reviews.

• Excellent written and verbal communication skills, including the ability to convey reliability trade-offs to non-technical stakeholders.

• Software development experience is not mandatory.

🏝️ Benefits

• Health and dental insurance.

• Meal and food allowance.

• Childcare assistance.

• Extended paternity leave.

• Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass.

• Profit Sharing and Results Participation (PLR).

• Life insurance.

• Continuous learning platform (CI&T University).

• Discount club.

• Free online platform dedicated to physical, mental, and overall well-being.

• Pregnancy and responsible parenting course.

• Partnerships with online learning platforms.

• Language learning platform.

• Dedicated Health and Well-being team, inclusion specialists, and affinity groups.

• Support and accommodations for individuals with disabilities.

• Remote work.