Senior Designer

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Create designs across the entire Jeeves platform, encompassing mobile and desktop, with an emphasis on our primary card, payments, and spend management processes.

• Take ownership of projects from start to finish: defining the problem, exploring potential solutions, collaborating with engineering for implementation, and assessing results.

• Enhance the quality and consistency of the core product experience — recognize UX shortcomings and develop a strategy to address them.

• Advocate for the product vision through design exploration, thorough documentation, and presentations to leadership.

• Incorporate AI tools into your workflow — including generative exploration, AI prototyping, and LLM-assisted copy and documentation — to test various directions rapidly while maintaining quality.

• Leverage your payments and fintech domain knowledge to design for real-world financial intricacies, including AI-enhanced product experiences within Jeeves (such as intelligent expense reviews, automation, and insights).

• Utilize and enhance Jeeves’s existing design system and standards.

• Identify gaps and inconsistencies across product surfaces — employing AI tools to conduct audits at scale — and implement systematic solutions.

• Establish design principles and patterns that can be utilized by other designers and engineers, including frameworks for AI-driven features (confidence, explainability, human review).

• Plan and conduct your own research — including personally recruiting participants when necessary.

• Leverage AI to expedite research synthesis and analysis — while ensuring human judgment prevails regarding customer needs.

• Validate design choices with customers both prior to and following product launch.

• Champion the customer viewpoint across Jeeves, supported by evidence.

• Collaborate daily with product managers, engineers, UX researchers, and product marketers.

• Contribute to and collaborate on the product vision with core product leadership, directly reporting to them.

• Shape design practices and team operations within a distributed, global team — including how the design team integrates AI into its workflows.

• Engage in cross-functional interviews and assist in elevating the design standards during the hiring process.

⛳️ Requirements

• Over 5 years of professional product design experience, with senior-level involvement in multiple high-impact projects for which you were directly accountable.

• Proven experience in designing for fintech, payments, or financial services products.

• A portfolio that showcases end-to-end ownership: problem framing, exploration, and shipped outcomes — not just final designs.

• Established ability to independently advance projects in ambiguous settings, with minimal direction.

• Proficient use of AI tools in your design process — illustrated by your current application of them for exploration, prototyping, research synthesis, or documentation (be prepared to demonstrate this, not just list tools).

• Experience in working with and enhancing design systems at scale.

• Practical research experience, including participant recruitment and synthesizing insights into design decisions.

• A proven track record of close collaboration with Product Management and Engineering through to product launch.

• **Professional working proficiency in English**

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and continuing education.

• Flexible work hours and remote work options.