Senior Designer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Design across the entire Jeeves platform, ranging from mobile to desktop, with an emphasis on our fundamental card, payments, and spend management workflows.

• Take ownership of projects from start to finish: defining the problem, exploring potential solutions, collaborating with engineering on delivery, and measuring results.

• Enhance the quality and uniformity of the core product experience — pinpoint UX shortcomings and implement a strategy to address them.

• Advocate for the product vision through design exploration, comprehensive documentation, and presentations to leadership.

• Integrate AI tools throughout your workflow — utilizing generative exploration, AI prototyping, and LLM-assisted documentation to test various directions rapidly without compromising quality.

• Leverage expertise in payments and fintech to design for real-world financial complexities, including AI-driven product experiences within Jeeves (such as intelligent expense reviews, automation, and insights).

• Utilize and expand upon Jeeves's existing design system and standards.

• Identify discrepancies and inconsistencies across product surfaces — employing AI tools for extensive audits — and implement systematic solutions.

• Establish design principles and patterns that can be utilized by other designers and engineers, including guidelines for AI-driven features (such as confidence, explainability, and human review).

• Plan and conduct your own research, including personally recruiting participants when necessary.

• Use AI to expedite research synthesis and analysis, while maintaining human insight on customer needs.

• Validate design choices with customers both prior to and following product launch.

• Champion the customer viewpoint across Jeeves, anchored in evidence.

• Collaborate daily with product managers, engineers, UX researchers, and product marketers.

• Create and co-develop the product vision with core product leadership, reporting directly to them.

• Influence design methodologies and team dynamics within a distributed, global team — including how the design team integrates AI into its workflows.

• Engage in cross-functional interviews and contribute to raising the design standards during the hiring process.

⛳️ Requirements

• Over 5 years of professional product design experience, with senior-level involvement in multiple high-impact projects for which you were directly accountable.

• Experience in designing fintech, payments, or financial services products.

• A portfolio that showcases end-to-end ownership: framing problems, exploring solutions, and delivering results — not merely the final screens.

• Proven ability to independently advance projects in ambiguous situations, without extensive direction.

• Proficient use of AI tools in your design process — demonstrated by your current utilization for exploration, prototyping, research synthesis, or documentation (be prepared to showcase this, rather than just naming tools).

• Experience in working within and enhancing design systems at scale.

• Practical research experience, including recruiting participants and synthesizing findings into actionable design decisions.

• A history of close collaboration with Product Management and Engineering throughout the product development process.

• Professional working proficiency in English.

🏝️ Benefits

• Health insurance

• Remote work options