Senior Design Manager – Business Banking, Investments

This is a fully remote position, open to applicants in United States, +4 more locations.

📋 Description

• Lead the design efforts for Mercury’s Business Banking and Investments teams, focusing on payments, accounts, and treasury.

• Take ownership of the visual and interaction quality of delivered experiences, encompassing workflows, typography, composition, spacing, and motion.

• Offer insightful critiques, provide clear guidance, and review the experiences that have been implemented.

• Collaborate with Product and Engineering teams to define an ambitious product direction.

• Challenge existing assumptions and transform strong concepts into simpler and more valuable products.

• Identify opportunities, clarify objectives, make informed decisions, unite stakeholders, and eliminate obstacles.

• Monitor customer and business outcomes post-handoff and launch, taking action when results do not meet expectations.

• Sketch, prototype, and navigate complex flows alongside fellow designers.

• Oversee scope, sequencing, trade-offs, and team focus to ensure timely delivery of high-quality work.

• Cultivate the design team's taste, confidence, judgment, and delivery capabilities.

• Establish performance expectations, address any gaps, communicate the significance of the work, and foster a shared vision.

• Acknowledge designers’ contributions and enhance their visibility throughout Mercury Design.

⛳️ Requirements

• Proficient in visual and interaction design principles.

• A portfolio that showcases thoughtful typography, composition, hierarchy, and interaction design in previously shipped products.

• Capability to simplify intricate product experiences, workflows, information architecture, and product limitations.

• Experience in managing designers and uplifting the quality of their output through coaching, feedback, and setting clear expectations.

• Proven experience in establishing product vision and guiding a team to achieve it.

• Comfortable with sketching, prototyping, and resolving detailed design challenges.

• Strong collaborative relationships with Product and Engineering teams.

• Ability to prioritize tasks, navigate competing constraints, and align stakeholders around design choices.

• Skill in identifying challenges and opportunities, making decisions with partial information, and adapting when priorities change.

• Ability to build conviction without relying solely on authority.

• Examples of personal design work and projects completed under leadership.

🏝️ Benefits

• Equity (stock options/RSUs).

• Comprehensive benefits package.

• Commitment to Equal Employment Opportunity.

• Reasonable accommodations provided throughout the recruitment process for applicants with disabilities or special needs.