Senior Data Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate product utilization, feature engagement, telemetry information, and financial indicators to enhance user experience and support product strategy.

• Take ownership of the complete analytics lifecycle, encompassing data modeling, dashboard creation, and KPI formulation.

• Provide high-accuracy analyses autonomously across a variety of product initiatives.

• Collaborate with cross-functional business stakeholders to manage requirements and deliver accurate insights under tight deadlines.

• Guide and mentor junior analysts.

• Uphold high standards for ticket throughput, delivery speed, and timely completion rates for analytics assignments.

⛳️ Requirements

• Over 5 years of experience in data analysis, business intelligence, or product analytics within a SaaS or technology company.

• Experience with product telemetry or usage data is essential.

• Must reside in Canada, excluding Quebec; preference for Ontario or Eastern time zones.

• Proficient in SQL and Python.

• Strong knowledge of Databricks, including PySpark, notebooks, data lakehouses/medallion architecture, and AWS S3.

• Practical experience with visualization tools; Looker is highly preferred, or the ability to quickly transition from Power BI/Tableau.

• Familiarity with APIs, structured data formats such as JSON and DataFrames, and GitHub version control.

• Possess strong curiosity, meticulous attention to detail, proactive problem-solving abilities, and effective communication skills.

• Familiarity with Salesforce, HubSpot, Jira, Amplitude, or Gainsight is a plus.

🏝️ Benefits

• Parental leave.

• Diversity and inclusion working groups.

• Flexible working arrangements.

• Company wellness days (5 days per year when company operations are suspended).

• Paid Volunteer Time Off (VTO).