Senior Customer Technical Program Manager – Software Platforms

This is a fully remote position, open to applicants in California.

📋 Description

• Define and oversee program timelines, deliverables, and critical milestones.

• Convert customer needs into actionable tasks for all functional teams.

• Provide leadership across functions to ensure successful program execution.

• Serve as the main point of contact for customers, facilitating program launches.

• Lead program execution from the design phase through to production deployment.

• Offer ongoing support after deployment to ensure sustained success.

• Actively communicate the health of the program, along with risks and major issues.

⛳️ Requirements

• Bachelor’s or master’s degree in computer science, engineering, or a related discipline, or equivalent experience.

• Over 8 years of experience in program or project management within IT, software, or embedded systems sectors.

• Solid technical foundation in hardware and/or software product development.

• Proven experience collaborating closely with OEMs, system integrators, independent software vendors, and CSPs.

• Demonstrated history of managing complex, global programs through complete development lifecycles to deployment and production.

• Exceptional program management, communication, and organizational abilities.

• Capacity to prioritize challenges and foster alignment across functions.

• Willingness to travel as necessary (up to 10%) and excel in fast-paced, dynamic environments.

🏝️ Benefits

• Competitive salaries

• Generous benefits package

• Equity options