Senior Customer Reliability Engineer

This is a fully remote position, open to applicants in Brazil, +3 more countries.

📋 Description

• Oversee industrial machinery and systems utilizing SmartSignal or comparable predictive analytics tools.

• Examine sensor data, vibration trends, temperature measurements, and various operational metrics.

• Detect anomalies, trends, and patterns that may indicate possible equipment concerns.

• Interpret predictive maintenance notifications and suggest appropriate actions.

• Set up and sustain data collection systems and sensors.

• Ensure the quality, accuracy, and completeness of data.

• Manage historical data archives and conduct trending analyses.

• Integrate various data sources and systems.

• Enhance predictive models to prevent equipment failures.

• Develop condition-based maintenance schedules.

• Collaborate with maintenance teams to refine repair and replacement strategies.

• Produce condition monitoring reports and early warning notifications.

• Investigate equipment performance issues and determine root causes.

• Assist in emergency response and investigations of unplanned outages.

• Offer technical expertise during equipment failures.

• Propose corrective actions and improvements.

• Share findings with operations, maintenance, and management teams.

• Present technical data to both technical and non-technical audiences.

• Coordinate with field technicians and maintenance personnel.

• Support decision-making based on data analysis.

• Develop and improve standard operating procedures.

• Document lessons learned and best practices.

• Keep abreast of advancements in condition monitoring technology.

• Assess and implement new monitoring techniques and tools.

• Optimize alarm settings and notification systems.

• Contribute to the development of monitoring strategies.

• Train operators and maintenance staff.

• Create training materials and procedures.

• Share knowledge across plants or business units.

• Mentor junior engineers and technicians.

• Monitor turbines, generators, auxiliary equipment, pipelines, compressor stations, refinery equipment, production line machinery, motors, and process systems as applicable.

⛳️ Requirements

• Knowledge level equivalent to a Bachelor's degree from an accredited university or college, or a high school diploma accompanied by relevant experience.

• Engineering knowledge.

• Proficient data analysis skills.

• Practical understanding of industrial equipment operation and maintenance.

• Fluent in English and Portuguese or Spanish.

• Strong verbal and written communication skills.

• Capability to analyze and resolve issues with minimal supervision.

• Competence in documenting, planning, marketing, and executing programs.

• Proven project management skills.

🏝️ Benefits

• Relocation Assistance Provided: No.

• Fully Remote work arrangement.