Senior Customer Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist Comcast Business Services in maintaining and expanding the current customer base

• Serve as a business partner to existing clients through phone communication

• Improve customer satisfaction by ensuring consistent contact and addressing issues

• Conduct semi-annual account evaluations

• Create sales documentation for advanced product offerings

⛳️ Requirements

• High School Diploma / GED

• 2-5 years of applicable work experience

• Proficiency in MS Suite, Microsoft Dynamics, MS Teams, Salesforce, and MS Outlook

• Prior sales experience is mandatory

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Flexible work arrangements

• Opportunities for professional development