Senior Coordinator – CRM

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take ownership of the comprehensive execution of CRM campaigns through email, push notifications, and in-app pop-ups.

• Oversee the quality assurance process for campaigns.

• Coordinate both pre-scheduled and real-time messaging across various channels.

• Review and confirm the accuracy of all copy and creative assets.

• Manage weekly updates on promotional pacing.

• Develop and set up player bonuses, offers, and on-site banners.

• Identify inefficiencies in current processes and suggest enhancements.

• Ensure that all promotional materials are launched accurately and punctually.

• Maintain daily interactions with the Creative and Customer Support teams.

• Cultivate in-depth knowledge of the marketing technology stack and utilize its potential.

• Collaborate with the larger team on A/B testing and personalization efforts.

• Communicate proactively with your manager.

⛳️ Requirements

• A minimum of 2 years of experience in CRM, promotional operations, or digital marketing.

• Practical expertise with CRM and marketing platforms (e.g., Braze, Optimove).

• Strong analytical capabilities.

• Demonstrated interest in or direct experience with online casino operations.

• Proven capability to handle multiple workstreams concurrently.

• Excellent, proactive communication skills.

• A mindset focused on process improvement.

• A genuine curiosity about players and the online gaming industry.

• Naturally collaborative, with the ability to forge strong working relationships.

• Willingness to provide on-call coverage during weekends.

🏝️ Benefits

• Competitive salary and comprehensive benefits.

• Flexible vacation policy.

• A hybrid/remote work environment.

• Startup culture supported by a stable, global brand.