Senior Consulting Engineer, AMER

This is a fully remote position, open to applicants in California.

📋 Description

• Act as a key contributor on customer projects that involve design, architecture, integration, implementation, and documentation.

• Perform research, benchmarking, and conduct performance and functional testing, including reference architecture, sizing, migration, integration, development, and tooling.

• Offer case-driven consultative support to strategic users, clients, and potential clients.

• Support implementation, onboarding, production launches, and Proofs of Concept.

• Deliver architectural, technical, and migration support, including hands-on tasks.

• Manage L1 to L3 support cases and communications when not engaged in customer projects.

• Collaborate with Product Management, Engineering, and Sales regarding the product roadmap and account strategies.

• Create and maintain public and internal documentation, knowledge base articles, learning materials, reference architectures, blogs, and benchmark results.

• Assist in the recruitment and mentoring of new team members.

• Provide exceptional 24x7 support in a global, distributed setting.

⛳️ Requirements

• Over 5 years of experience in Professional Services, Support, Technical Account Management, Engineering/SRE, and/or Project Management roles.

• More than 5 years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems.

• Comprehensive technical knowledge in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.

• Proven experience in leading and delivering large-scale technical projects with a team of experienced engineers.

• Proficiency with a public cloud provider (AWS, GCP, or Azure) and infrastructure-as-a-service solutions like EC2.

• Familiarity with ClickHouse, OSS/open-source technologies, cloud platforms, and data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ is a plus.

• Strong communication skills and the ability to collaborate effectively in a customer-facing environment.

• Flexibility for scheduling and on-call requirements in a global, distributed context.

• Willingness to travel regionally onsite up to an estimated 35% of the time.

🏝️ Benefits

• Contributions from the employer towards healthcare.

• Stock options provided to every new team member.

• Flexible time off policy in the US.

• Generous time-off entitlement for employees in other countries.

• USD$500 allowance for home office setup for remote workers.

• Company-wide offsites and gatherings globally.

• A flexible work environment with remote-friendly arrangements.