Senior Consultant, Workforce Management – Productivity

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee healthcare workforce management and performance enhancement initiatives from assessment to implementation and ongoing improvement.

• Organize projects, request necessary data, conduct stakeholder interviews, analyze information, formulate recommendations, plan implementations, and monitor impact.

• Act as the main point of contact for designated client leaders on a daily basis.

• Manage work plans, scope, milestones, priorities, deliverables, dependencies, and client expectations across multiple concurrent projects.

• Evaluate productivity, staffing models, scheduling, benchmarking, span of control, labor cost structure, premium labor, and position management.

• Identify performance deficiencies, root causes, opportunities for enhancement, and operational constraints.

• Analyze workforce, payroll, finance, volume, and operational data.

• Conduct variance analysis, opportunity sizing, scenario modeling, forecasting, and financial impact assessments.

• Collaborate with client leaders to set productivity targets, staffing strategies, governance frameworks, and implementation roadmaps.

• Establish and oversee performance indicators, scorecards, and management routines.

• Monitor initiative performance and validate achieved financial and operational outcomes.

• Convert complex analyses into executive insights, recommendations, presentations, and decision-making materials.

• Serve as a workforce management expert for the organization’s productivity platform and associated analytics solutions.

• Assist in the workforce management aspects of client implementation, configuration, validation, adoption, and ongoing optimization.

• Collaborate with analytics and product teams to address data integrity challenges and enhance reporting usability.

• Foster relationships with executive, finance, human resources, clinical, and operational stakeholders.

• Conduct working sessions and facilitate challenging performance discussions.

• Mentor client leaders and guide analysts and consultants.

• Support proposals, scopes of work, presentations, thought leadership, methodologies, tools, and opportunities for client expansion.

⛳️ Requirements

• Bachelor’s degree in Healthcare Administration, Business, Analytics, Finance, Economics, Nursing, or a related discipline.

• A minimum of 5 years of progressive experience in healthcare workforce management, labor productivity, healthcare operations, consulting, or performance improvement.

• Proven success in developing and executing staffing and productivity enhancements with tangible financial and operational outcomes.

• In-depth knowledge of hospital operations, staffing models, labor benchmarking, scheduling, premium labor, and workforce performance management.

• Advanced proficiency in Excel.

• Experience in analyzing complex workforce data, creating financial models, and preparing executive-level presentations.

• Familiarity with healthcare workforce productivity platforms.

• Experience in interpreting data from payroll, scheduling, HRIS, finance, or clinical systems.

• Capability to lead client engagements with minimal supervision.

• Ability to manage multiple priorities, facilitate discussions with senior leaders, and guide implementation and adoption processes.

• Excellent communication, relationship management, and analytical skills.

• Ability to direct project tasks and mentor analysts and consultants.

• Experience with SQL, Power BI, Tableau, or similar tools is preferred but not essential.

🏝️ Benefits

• Comprehensive health and wellness benefits including medical, dental, vision, life insurance, and both short and long-term disability coverage.

• Health Savings Account (HSA) with employer contributions.

• Flexible spending accounts for healthcare and dependent care.

• Wellness platform offering premium incentives.

• Employee assistance program.

• Additional voluntary supplemental plans such as accident, critical illness, hospital indemnity, and child disability insurance.

• Generous and flexible paid time off policies.

• Company-paid holidays.

• 401(k) plan with discretionary employer matching opportunities.

• Opportunities for professional development.

• Equipment provided by the company.