Senior Consultant, Workforce AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement extensive change management strategies for technological transitions.

• Offer expert guidance, best practices, innovative methodologies, and industry knowledge.

• Support customers facing challenges during migration by helping them navigate issues and obstacles.

• Perform impact assessments, stakeholder analyses, information inventories, and readiness evaluations.

• Develop and present multi-channel communication materials and training initiatives.

• Foster stakeholder engagement to enhance awareness, understanding, acceptance, and support.

• Track change progress, performance indicators, areas for improvement, and necessary corrective measures.

• Collaborate with IT, IT support services, Organizational Change Management (OCM), marketing, project management, and HR teams.

• Identify and address people-related risks during the implementation of technology.

• Promote the adoption of new technologies through change networks, senior sponsors, and effective resistance management.

• Design and conduct training programs and workshops.

• Create user adoption plans and identify key change advocates.

• Stay updated on Digital and Productivity technologies as well as industry trends.

⛳️ Requirements

• Minimum of 5 years of relevant experience.

• Bachelor's degree or equivalent qualification.

• Strong skills in project management.

• Experience with Microsoft technologies and solutions.

• Excellent communication, interpersonal, and facilitation skills.

• Capacity to work independently as well as collaboratively within a team.

• Ability to collaborate effectively with cross-functional teams.

• Proficient in change management methodologies and tools.

• Strong analytical and problem-solving skills.

• Experience with ADKAR methodologies and other OCM frameworks.

• Familiarity with large-scale technology migration projects.

• Understanding of Agile, KANBAN, and SCRUM project management methodologies.

• Knowledge of collaboration tools such as Jira and Miro.

• Familiarity with Digital and Productivity technical solutions, including Cisco, Teams, Zoom, Microsoft Power, UI Path, Agentic AI, and Microsoft CoPilot.

• Understanding of large-scale Enterprise Architecture in relation to OCM.

• Prosci certification or a similar change management certification, such as ACMP, is a bonus.

🏝️ Benefits

• Equal Opportunity Employer.

• Reasonable accommodations for individuals with disabilities.

• Priority referrals for protected veterans.

• Rolling application acceptance.