Senior Concur Travel & Expense Specialist – Corporate Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the enhancement and support of Vertex’s SAP Concur Travel and Expense solution.

• Conduct research, gather requirements, perform testing, configure, and document solutions for issues identified by stakeholders.

• Support initiatives related to Global Spend Transparency and Meeting & Events software.

• Collaborate with internal subject matter experts and external technology vendors.

• Engage in project teams to guarantee that system integrations are achieved and that boundary-system impacts are clearly defined.

• Execute analysis, documentation, configuration, testing, integration, and reporting tasks.

• Participate in projects that involve HCP and HCO data integrations across CRMs, MDMs, transparency reporting, accounting, and expense systems.

• Provide troubleshooting and production support for applications; manage the support queue effectively.

• Create data-flow diagrams and process maps; ensure system documentation is up to date.

• Monitor integration alerts and collaborate to resolve any failures.

• Implement product enhancements while documenting business processes and requirements.

• Review, plan, test, and execute scheduled system upgrades and enhancements in accordance with Vertex’s Change Review Process.

• Build collaborative relationships with IT, Corporate Services, Commercial/Clinical teams, vendors, and operational teams to deliver effective business solutions.

⛳️ Requirements

• Bachelor’s degree in Computer Science, MIS, Mathematics, or another technical discipline, or equivalent experience.

• At least 3 years of relevant experience in a similar role.

• Ability to rapidly learn new tools through a solid understanding of technology concepts.

• Flexibility to thrive in a dynamic, fast-paced business environment.

• Strong written and verbal communication skills.

• Knowledge of project management methodologies, System Lifecycle fundamentals, and IT operational practices.

• Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, OneNote, and Power BI.

• Experience with ticketing systems such as ServiceNow, Atlassian Jira, or BMC Remedy.

• Preferred experience in administering and integrating SAP Concur Travel and Expense.

• Preferred experience with CRM systems, particularly Veeva CRM.

• Experience in the pharmaceutical industry and familiarity with HCP and HCO data is preferred.

🏝️ Benefits

• Eligibility for overtime pay in accordance with federal and state regulations.

• Compensation, medical benefits, fringe benefits, and other employment terms will be presented by the third-party agency partner upon offer.