Senior Communications Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement Candid's daily social media strategy, which includes content creation, follower engagement, and channel monitoring.

• Maintain an editorial calendar for social media to enhance and refine Candid's narrative.

• Monitor and report on social media sentiment, focusing on trends, news cycles, and sector discussions to guide strategic responses and content planning.

• Collaborate with the marketing department to maintain and improve Candid’s WordPress website, emphasizing content creation and SEO to attract and engage users.

• Oversee Candid's annual brand awareness survey, coordinating with a research consultant on planning and reporting findings to inform the communications strategy.

• Responsible for programming email campaigns and newsletters in Salesforce Marketing Cloud, assisting in experiments to refine content that enhances engagement and grows our subscriber base.

• Track, analyze, and report on the performance of email, campaigns, social media, and the website.

• Create and distribute quarterly reports on growth and engagement across social media, email, blogs, and press.

• Provide graphic design support for communication materials, including social media images and PowerPoint presentations, collaborating with Candid's design team.

⛳️ Requirements

• Four years of experience in communications, marketing, or brand awareness (in an organization, agency, or consultancy).

• Proven experience in creating, executing, and tracking content for social media, web, and email.

• A degree in Communications, Marketing, Public Relations, Business (or a related field) or equivalent work experience.

• Proficient in graphic design and video editing, with experience using Canva or Adobe Creative Suite (Photoshop, Rush, InDesign) for social media content or presentation materials.

• Familiarity with Salesforce Marketing Cloud, WordPress, and Sprout Social or comparable platforms.

• Proficient in content development, SEO, Google Ads, and Google Analytics.

• Basic knowledge of HTML is preferred.

• Exceptional project management abilities.

• Strong written, presentation, interpersonal, and influencing skills.

• Ability to handle multiple projects simultaneously with a focus on detail and deadlines.

• Keen attention to detail.

• Ability to make decisions in a dynamic environment and anticipate future needs.

• Motivated by creative intuition while being able to adjust based on data.

• Willingness to undertake additional duties and special projects as required.

• Sensitivity and respect for racial, gender, sexual orientation, and cultural diversity.

• Commitment to Candid's values: driven, direct, accessible, curious, and inclusive.

🏝️ Benefits

• Health insurance (medical, dental, vision).

• Retirement contribution with an additional option for a match.

• Paid life insurance and AD&D.

• Paid leave time (PTO, compassionate leave, volunteer, holiday, parental).

• Short-term and long-term disability coverage.

• Pre-tax transit benefits.

• Flexible spending accounts.

• Supplemental insurance options.

• Summer working hours.

• Eligible employer for the Public Service Loan Forgiveness (PSLF) program.