Senior Communications Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist in managing client relationships at senior levels, including the Cabinet Office and various government stakeholders.

• Provide high-quality communications consulting and production services within the agreed client fees.

• Craft and refine copy for communication products and channels across diverse writing styles.

• Conduct peer reviews, editing, and proofreading of content to ensure accuracy in pensions technicalities and grammar.

• Supervise multi-channel communication projects and campaigns that align with client goals, regulatory requirements, and internal standards.

• Advocate for quality assurance, data management, and governance processes and controls for projects.

• Manage and mentor communications consultants and contractors.

• Foster trusted relationships with clients, suppliers, internal teams, and scheme members.

• Collaborate with creative, digital, and data teams to deliver integrated communication solutions.

• Assist Heads of and Lead Consultants with communication and engagement initiatives.

• Develop project briefs, production timelines, and resource plans that adhere to established budgets and deadlines.

• Oversee creative team resources and manage changes in project scope.

• Coordinate suppliers, prepare cost estimates, and handle external costs and project financial reporting.

• Communicate with clients regarding status updates, planning, reviews, production, and approval of communication materials.

• Identify proposition opportunities in collaboration with the broader Engagement and Experience team.

• Offer consulting and production expertise to enhance client solutions and drive account growth.

• Evaluate project profitability and secure additional client funding as necessary.

• Cultivate strong internal relationships across Capita Pension Solutions departments.

⛳️ Requirements

• Experience in a senior communications role within defined benefit pensions or financial services.

• Demonstrated strategic thinking and leadership abilities in communications planning and execution.

• Outstanding copywriting, editing, and proofreading capabilities.

• Proven experience in budget management and achieving revenue targets.

• Familiarity with the bid process and the ability to write commercial proposals.

• Excellent skills in managing and influencing internal and external stakeholders.

• Strong organizational skills with a keen attention to detail.

• Knowledge of pensions legislation.

• Experience working with public sector clients or central government.

• PMI or similar qualifications.

🏝️ Benefits

• 23 days of holiday, increasing to 27 days, with the option to purchase additional leave.

• Company-matched pension scheme.

• Life assurance coverage.

• Cycle2work scheme available.

• Fully paid maternity leave for 15 weeks.

• Fully paid adoption and shared parental leave.

• Two weeks of paid paternity leave.

• Voluntary benefits including discounts on retail, social activities, health and wellbeing, travel, and technology.

• One paid day off for volunteering with charity partners or a cause of your choice.

• Access to Employee Network Groups.

• An inclusive and barrier-free recruitment process and work environment.

• Access to Work support for candidates with physical or mental health conditions or disabilities.