Communications Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Collaborate with the Communications Lead to design, implement, and enhance the APAC communications strategy for the FCDO account.

• Create and execute integrated communication strategies informed by audience insights, behavioral understanding, and JLL's global frameworks.

• Assess the effectiveness of communication using both qualitative and quantitative techniques.

• Convert findings into iterative enhancements that improve stakeholder relationships, expedite issue resolution, elevate service perception, and boost accountability.

• Spearhead practical training and capability-building programs for JLL teams and FCDO partners.

• Spot opportunities to pilot, test, and expand innovative communication methods, digital tools, narrative formats, feedback mechanisms, and collaborative platforms.

• Persuade frontline teams and senior leadership to embrace evidence-based communication practices.

• Analyze and report on how communication and innovation initiatives enhance operational resilience, client satisfaction, and long-term partnership value.

⛳️ Requirements

• Strong and balanced capabilities demonstrated through sustained, impactful application in complex, multi-stakeholder environments.

• Ability to maintain a holistic view, foresee implications, and make informed decisions amidst ambiguity.

• Advanced skills in gathering, interpreting, and synthesizing varied data sources to transform insights into actionable recommendations and engaging narratives.

• Outstanding written and verbal communication abilities.

• Proven adaptability in tone, format, and channel for diverse audiences.

• History of designing, testing, and scaling initiatives that challenge conventional practices.

• Strong instincts in change management, along with curiosity and resilience.

• Experience collaborating across functions, cultures, and hierarchical levels.

• Proficiency in building consensus, promoting psychological safety, and leading through influence.

• Solutions-oriented mindset rooted in evidence and empathy.

• Capability to diagnose root causes, prototype responses, learn from iterations, and pivot with agility.

• Proven success in managing expectations, navigating complexity, and building credibility among diverse internal and external stakeholders.

🏝️ Benefits

• Equal Opportunity Employer

• Reasonable accommodations for individuals with disabilities