Senior Cloud Engineer

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Oversee the Azure infrastructure for WWF, which includes managing subscriptions, resource provisioning, and virtual machines in both production and staging environments.

• Construct and deploy virtual machines for Windows, SQL, Red Hat, and firewalls.

• Set up Microsoft Entra tenants and manage Single Sign-On (SSO) through Azure Enterprise Applications.

• Ensure secure Role-Based Access Control (RBAC) and management of user groups.

• Take proactive measures to patch systems and automate processes utilizing PowerShell and Graph API.

• Develop backup strategies and disaster recovery plans.

• Diagnose networking issues across Virtual Networks (VNETs), sites, and tenants.

• Manage firewalls, load balancers, and DNS services through Azure and Cloudflare.

• Act as the go-to expert for issues related to Azure, Entra ID, and Microsoft 365.

• Lead projects from start to finish while effectively communicating with both technical and non-technical stakeholders.

• Provide support to WWF-US and Country Offices across regions including South America, Central America, Africa, and Asia.

• Be available for occasional after-hours or weekend work for critical outages or scheduled maintenance.

⛳️ Requirements

• A degree in Information Technology or a related field.

• At least 8 years of professional experience, with a minimum of 6 years in IT roles.

• Fluent in both verbal and written English and Spanish.

• Proven experience in managing large-scale enterprise IT systems.

• Extensive hands-on experience with highly available and resilient Azure production environments.

• Comprehensive understanding of Microsoft Azure services, cloud architecture, cloud networking, Entra ID, Microsoft 365, and both Windows and Linux servers.

• Proficient in managing Windows domains and Active Directory.

• Expertise in utilizing PowerShell and Graph API for Azure management, workflow automation, and deployment orchestration.

• Familiar with provisioning and managing access for Fabric, Power BI, and Azure Foundry.

• Experienced in integrating Microsoft Copilot for M365, Copilot Studio, and Copilot Agents into enterprise Azure/M365 environments, including data access control configuration and governance.

• Significant expertise in building, deploying, and managing virtual machines in Azure from the ground up.

• Skilled in diagnosing complex cloud or hybrid system issues and formulating scalable, sustainable solutions.

• Familiar with methodologies for troubleshooting and diagnosing technical issues.

• Enterprise-level expertise across infrastructure, Azure cloud architecture, identity and access management via Entra ID, and emerging AI-driven automation technologies.

• Capable of configuring Microsoft Entra tenants and domains, including DNS and VNET setup.

• Willingness to occasionally work after-hours or weekends for critical outages or planned maintenance.

• Must be based in and legally authorized to work in Bolivia, Chile, Ecuador, Guatemala, Belize, Honduras, Mexico, Paraguay, Suriname, or Guyana.

• Resumes and cover letters should be submitted in English.

• This position does not qualify for employment visa sponsorship.

🏝️ Benefits

• Employees have the option to work remotely.

• Paid relocation: None.

• Salary and benefits are provided in local currency.

• Equal employment opportunities are available to all qualified individuals.