Senior Clinical Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Deliver high-level engineering, sales, educational, and technical assistance for intricate field inquiries related to electrophysiology products.

• Serve as a key clinical liaison between the medical community and the organization.

• Establish and maintain trustworthy business relationships with clients.

• Identify and communicate customer requirements, product performance insights, and sales opportunities to sales representatives, directors, and management.

• Offer support for complex field inquiries and provide regional EP procedural case coverage.

• Design, lead, and facilitate EP product training sessions and programs for healthcare professionals.

• Provide market insights and feedback on next-generation products to management.

• Support EP Sales Representatives by assisting with sales-related activities, regional training, clinical studies/data collection, troubleshooting, and new-product in-service training.

• Mentor and guide less experienced Clinical Specialists.

• Assist the Training and Education team with advanced seminars and educational materials.

• Collaborate with Sales on complex product demonstrations.

• Monitor industry developments, regulatory requirements, company and competitor products, market objectives, and trends.

• Resolve issues or facilitate their resolution and identify root causes to prevent future occurrences.

• Execute other assigned functions and responsibilities.

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required.

• A minimum of 1 year in a previous position is necessary.

• At least 3 years of clinical experience (internal or external) is required.

• Prior experience in the industry or competitive landscape if coming from an external background.

• Fully dedicated to providing electrophysiology support.

• IBHRE EP certification is mandatory.

• Recognized as a top performer among peers.

• Capability to independently perform complex electrophysiology cases.

• Proficiency in mentoring and training EP CS and CA CS roles on complex mapping cases.

• Ability to independently conduct complex customer education events to effectively communicate the value proposition of the complete EP portfolio.

• Consistent performance in the upper half of cases completed within the clinical group at the time of promotion in the designated region/area.

• Verification of compliance with all vendor credentialing requirements, which may include COVID-19 vaccination.

• Willingness to travel 50% of the time.

🏝️ Benefits

• Opportunities for career development with a global company.

• Complimentary medical coverage under the Health Investment Plan (HIP) PPO for eligible employees.

• Exceptional retirement savings plan featuring a substantial employer contribution.

• Tuition reimbursement program.

• Freedom 2 Save program for student debt assistance.

• FreeU education benefit.

• Support and accommodation for vendor credentialing processes.

• Comprehensive health and wellness benefits.