Senior Clinical Product Specialist, OR/NICU/PICU - Acute Care and Monitoring

📋 Description

• Elevate the sales process by acting as the clinical authority on the utilization of Acute Care and Monitoring (ACM) products in Adult/Pediatric Operating Rooms and NICU/PICU settings.

• Spearhead sales efforts and clinical initiatives for INVOS cerebral/somatic oximetry and Nellcor pulse oximetry technologies within the designated territory, collaborating with regional sales teams to fulfill both pre- and post-sale needs.

• Conduct pre-sale clinical demonstrations and evaluations to highlight the clinical advantages of ACM solutions.

• Organize and engage in evaluations alongside the field sales team and clients, ensuring adherence to best practices.

• Engage with key stakeholders by providing product value propositions, supporting materials, and relevant information tailored to their specific care areas.

• Oversee post-sale activities, including implementation, product training, in-servicing, and continuous support to ensure extensive adoption and effective utilization.

• Encourage, support, and assist clinical champions in formulating institutional policies and processes that harness ACM products for enhanced patient care.

• Exhibit skills necessary for the successful progression of complex sales, including strong analytical capabilities and the use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a comprehensive territory strategy and business plan.

• Consistently demonstrate effectiveness in both aggressive and defensive competitive selling scenarios.

• Possess expert-level clinical knowledge in acute care within adult/pediatric OR/CVOR and/or NICU/PICU, including monitoring applications for critically ill neonates and children, specifically Nellcor pulse oximetry and INVOS cerebral/somatic oximetry.

• Act as a vital resource and collaborate with other internal stakeholders (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D).

• Remain informed about the educational requirements of the NICU/PICU customer base concerning product usage and clinical application concepts.

• Evaluate internal processes for delivering customer education and implement necessary improvements.

• Provide expert insights to aid in the creation of sales and marketing materials, customer presentations, education plans, and evaluation plans that align with customer needs.

• Identify subject areas, individuals, and opportunities for clinical research to enhance the evidence base for our products in collaboration with Medical Affairs experts.

• Evaluate productivity and return on invested time, discussing opportunities for enhancement with key stakeholders to ensure outcomes.

• Assist Clinical Directors with specific zone-level initiatives or programs.

• Participate in relevant trade shows, medical association meetings, and educational symposia to network with customers and clinicians.

• Complete all special projects and administrative tasks in a timely manner.

⛳️ Requirements

• A Bachelor’s Degree along with a minimum of 4 years of clinical experience as a licensed clinician in an acute care hospital setting.

• OR An advanced degree with at least 2 years of clinical experience as a licensed clinician in an acute care hospital environment.

• 3-5 years of critical care experience in an acute care hospital, including a minimum of 3 years in OR, CVOR, NICU, PICU, or as a NICU/PICU Clinical Educator, or experience in developing and delivering educational curricula.

• RN BSN, Advanced Practice Nurse NNP, or Perfusionist qualifications.

• 2+ years experience in a team selling environment.

• Background in the healthcare or medical device industry, particularly in clinical education or sales.

• Preferred sales experience or strong sales characteristics.

• Proven ability to work effectively within a complex, geographically dispersed organization with multiple value streams.

• History of building successful strategic business partnerships.

• Results-oriented with intrinsic motivation to achieve high-level outcomes and manage complex projects to completion.

• Demonstrated resilience and a high tolerance for ambiguity.

• Strong verbal and written communication skills.

• Exceptional client interaction capabilities.

• Ability to create and deliver presentations, education plans, and evaluation plans that align with customer needs.

• Proficient public speaking skills.

• Exceptional thoroughness, attention to detail, and follow-through.

• Understanding of the markets in which RMS operates.

• High energy, entrepreneurial spirit, and self-motivation.

• Proficient in Salesforce.com, Sales Analytics, and MS Office (including Word, PowerPoint, and Excel).

• Willingness and ability to travel overnight (air/ground/hotel) within the assigned territory and nationally when required for high-profile projects or conferences.

🏝️ Benefits

• Health, Dental, and Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps (global well-being program).

• Incentive plans.

• 401(k) plan with employer contribution and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums).

• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).