Senior Client Executive

This is a fully remote position, open to applicants in Florida.

📋 Description

• Accountable for achieving designated revenue and growth targets through the upselling and cross-selling of Imagenet’s services.

• Responsible for creating and executing customized client growth strategies in partnership with the marketing and operations teams.

• This role entails maintaining and fostering relationships with key client stakeholders to guarantee satisfaction and retention.

• The individual will perform regular business reviews to align services with client requirements and identify growth opportunities.

• The Senior Client Executive will spearhead contract renewal negotiations in cooperation with cross-functional teams to secure client loyalty.

• They will also take charge of developing and overseeing Statements of Work (SOW) for both new and ongoing client projects.

• The candidate will collaborate with operations, product teams, and other internal stakeholders to ensure the success of clients.

⛳️ Requirements

• A minimum of 5 years of experience in account management with a proven track record of meeting revenue targets.

• Experience within the healthcare BPO industry, especially in claims adjudication, document management, or contact center solutions, is preferred.

• Proficiency in Salesforce and Microsoft Office Suite is essential.

• Strong interpersonal, analytical, and problem-solving capabilities.

• Demonstrated ability to manage multiple priorities in a fast-paced environment.

🏝️ Benefits

• Comprehensive benefits package that includes health, dental, vision, and retirement plans.

• Collaborative work environment.