Senior Claims Adjuster

This is a fully remote position, open to applicants in Alabama, +39 more locations.

📋 Description

• Manage intricate first-party property claims involving public adjusters and attorneys from the initial notice of loss until resolution.

• Review and interpret the insured's policies, active forms, and records to ascertain coverage and company liability.

• Negotiate with public adjusters, attorneys, contractors, and vendors to achieve equitable settlements.

• Prepare, approve, and modify damage and loss amount estimates.

• Collaborate with field appraisers to oversee home estimates and repairs.

• Investigate claims through recorded statements, consultations with police, property damage inspections, and documentation analysis.

• Utilize claims data and technology to assess losses, recognize trends, and enhance claims management.

• Maintain consistent communication with customers throughout the claims process.

• Document diary notes, assign field tasks, save contacts, and process payments.

• Apply various state statutes, insurance ethics codes, rules, regulations, and guidelines.

• Independently handle a caseload of complex and represented property claims.

• Suggest operational enhancements and act as a resource for colleagues on challenging files.

⛳️ Requirements

• Over 3 years of experience in first-party residential property claims adjusting.

• Direct experience working with an insurance carrier.

• Proficiency in California claims handling.

• Familiarity with Florida insurance laws and the principles of good faith claims handling in Florida.

• A data-driven and analytical mindset.

• Experience in vendor management and negotiations.

• Proficient in using claims systems such as Xactimate, Symbility, and EagleView.

• Willingness to work mandatory overtime during catastrophic events as necessary.

• Bilingual ability, particularly in Spanish, is advantageous.

🏝️ Benefits

• Company equity through Restricted Stock Units (RSUs).

• 401(k) with a company match up to 4% of eligible earnings.

• Various medical plan options available.

• Coverage for dental and vision.

• Contributions to a company-funded HSA.

• Life insurance and short-term disability paid for by the company.

• Bonuses for employee referrals.

• Supplemental long-term disability, critical illness, accident, legal, and pet insurance options.

• Support for mental health and confidential counseling resources.

• Flexible PTO for exempt employees.

• Eight company-observed holidays.

• Paid parental leave, offering up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents.

• Opportunities for career mobility and internal growth.

• Budgets for professional development, including certifications, conferences, and educational initiatives.

• Remote-first work arrangement.

• Availability for mandatory overtime during catastrophic events when required.