Senior Claims Coordinator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the complete claims process from the initial submission to the final resolution.

• Accept claims, assess documentation, confirm coverage, and execute payments.

• Evaluate finalized claims for precision and adherence to standards.

• Ensure compliance with insurance regulations, industry norms, and company policies.

• Address escalated or intricate claims issues and facilitate settlement decisions within authorized limits.

• Identify opportunities for workflow enhancements and improve customer satisfaction.

• Evaluate risks associated with claims processing and enforce fraud prevention strategies.

• Engage with policyholders, claimants, and other stakeholders to address queries and resolve problems.

• Maintain precise records of claims, correspondence, and documentation.

• Collaborate with teams from underwriting, legal, and finance.

• Aid investigations by collecting evidence, interviewing pertinent parties, and coordinating with external agencies or experts.

• Provide direction, training, and support to ensure efficient and accurate claims management.

⛳️ Requirements

• A Bachelor’s degree in Legal, Finance, Business Administration, or a related discipline, with at least 1 year of relevant experience.

• Any other related field of study or equivalent work experience will be considered.

• Preferred qualifications include: Associate in Claims (AIC), Certified Claims Professional (CCP), Certified Insurance Service Representative (CISR), or Certified Insurance Counselor (CIC).

🏝️ Benefits

• Paid company holidays.

• Paid vacation days.

• Paid sick days.

• Paid personal days.

• Paid parental leave.

• Mental health services.

• Bonuses for full-time positions.

• Comprehensive benefits package.

• Reasonable accommodations for individuals with disabilities.