Senior Claim Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Manage a portfolio of moderately complex property and casualty claims from initiation to resolution.

• Perform comprehensive investigations, which include collecting statements, reviewing policy coverage, and analyzing pertinent documentation.

• Assess exposure and potential liability in accordance with policy language and factual circumstances.

• Negotiate settlements within designated authority limits while ensuring cost efficiency and fairness.

• Maintain precise documentation, claim notes, and reports in alignment with internal standards.

• Collaborate with internal teams, legal representatives, and external vendors as required.

• Ensure adherence to all relevant regulations, internal policies, and service-level agreements.

• Deliver prompt communication and exceptional service to policyholders, brokers, and other stakeholders.

⛳️ Requirements

• A Bachelor’s degree in Business, Insurance, Risk Management, or a related discipline is preferred.

• 2–4 years of pertinent claims handling experience with proven knowledge of property and casualty insurance principles.

• Experience with claims management systems and standard office software.

• Required state adjuster license(s) or the ability to acquire them within a specified timeframe.

• Industry certifications like Associate in Claims (AIC) or completion of CPCU coursework are preferred, but not mandatory.

• Skills in claims investigation and evaluation.

• Proficient understanding of insurance policy interpretation and coverage analysis.

• Competence in negotiation and settlement processes.

• Capability to manage multiple claims and meet deadlines effectively.

• Excellent verbal and written communication abilities.

• Strong analytical and problem-solving skills.

• Proficiency in claims systems and the Microsoft Office Suite.

• Customer service-focused with a keen attention to detail.

• Fluency in the English language is required.

🏝️ Benefits

• Medical, dental, vision, life, disability, and AD&D insurance.

• Tax-advantaged savings accounts.

• 401(k) plan with company match.

• Company holidays.

• Vacation and sick days.

• New parent leave.

• Restricted stock units for eligible positions.

• Deferred compensation plan for eligible positions.