Senior Care Center Communications Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the design, development, and implementation of communication campaigns for Care Center stakeholders across all teams.

• Supervise the communication workstreams related to national clinicians and Care Center projects.

• Take ownership of the editorial workflow for newsletters directed at clinicians, email campaigns, project email series, and various ad hoc communications.

• Manage and enhance the Account Engagement marketing communications platform, ensuring data accuracy, template management, campaign execution, and metrics tracking.

• Assist in the creation, editing, and publication of knowledge articles on the Privia Connect Care Center intranet.

• Evaluate healthcare industry trends and communication data to uncover opportunities and assess campaign performance.

• Suggest enhancements to messaging, targeting, and communication frequency.

• Collaborate cross-functionally with various markets on communication strategies related to business priorities, launches, organizational changes, and strategic initiatives.

• Oversee multiple projects concurrently.

• Maintain and improve monday.com project dashboards by tracking progress, monitoring deliverables, engaging with stakeholders, and updating statuses.

• Refine communication processes, tools, and best practices.

• Carry out additional duties as required.

⛳️ Requirements

• A minimum of 3 years of professional experience in communications, marketing, public relations, or a related discipline.

• A Bachelor’s degree in Business, Communications, Journalism, English, Marketing, Public Relations, or a related field.

• Excellent writing and editing capabilities.

• Proficiency in converting complex information into clear, concise, and actionable communications.

• Proven experience in formulating communication strategies from inception to execution.

• Strong editorial judgment with the ability to guide stakeholders on messaging, audience needs, timing, and communication best practices.

• Exceptional attention to detail and outstanding organizational skills.

• Strong project management skills, including the ability to juggle competing priorities, timelines, and approvals.

• Familiarity with comprehensive email marketing tools such as Pardot or HubSpot.

• Capacity to work creatively as part of a team and effectively collaborate across teams and leadership levels.

• Ability to work autonomously, prioritize tasks, exercise sound judgment, and react effectively to shifting priorities.

• Quick learner with the ability to receive feedback and adapt to new tools, processes, and business needs.

• Must adhere to HIPAA rules and regulations.

• Experience with Salesforce and monday.com is preferred.

• Knowledge of and/or interest in the healthcare industry is preferred.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Pet insurance

• 401K

• Paid time off

• Wellness programs

• Annual bonus targeted at 15%

• Expense reimbursement for employees who regularly work from home offices