Senior Business Systems Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the development, enhancement, and upkeep of Family Reach's Salesforce platform and associated technology systems.

• Create, develop, and sustain custom Salesforce solutions utilizing Apex, Lightning Web Components, SOQL, HTML, JavaScript, and CSS.

• Construct and maintain Apex classes, triggers, batch processes, queueable jobs, and test classes.

• Generate Python scripts and technical solutions aimed at data management, automation, and operational efficiencies.

• Establish and maintain Salesforce integrations with external platforms employing REST and SOAP APIs, Apex callouts, Platform Events, and Named Credentials.

• Direct code reviews and set up development best practices.

• Develop and manage Salesforce Experience Cloud sites, including applications for patients and families.

• Assist in the management of Family Reach's WordPress website and its Salesforce integrations.

• Enhance website functionality, user experience, accessibility, and performance.

• Oversee external user access, sharing permissions, and security across connected applications.

• Diagnose integration problems and enhance system connectivity and data consistency.

• Create and maintain complex Salesforce Flows and transition legacy automation to Flow.

• Offer advanced Salesforce administration support.

• Manage deployments, testing, and releases across both sandbox and production environments.

• Act as an escalation resource for intricate technical support requests and system issues.

• Convert business requirements into technical solutions in collaboration with cross-functional teams.

• Assess project feasibility, estimate development efforts, and communicate technical risks and trade-offs.

• Maintain technical documentation in Confluence.

• Provide technical guidance and mentorship.

• Support training and knowledge sharing initiatives.

• Identify opportunities to enhance system performance, efficiency, and long-term sustainability.

⛳️ Requirements

• Minimum of 5 years of Salesforce experience, including at least 3 years of hands-on development with Apex, SOQL, and Lightning Web Components.

• Experience in developing Python scripts or similar solutions for data processing, automation, and integrations.

• At least 2 years of experience in building and maintaining Salesforce Experience Cloud sites.

• Proven experience in designing and implementing custom API integrations between Salesforce and external platforms.

• Strong comprehension of Salesforce architecture, security, administration, and deployment processes.

• Familiarity with source control and deployment tools such as Git, Salesforce CLI, or DevOps Center.

• Experience in translating business requirements into scalable technical solutions.

• Excellent troubleshooting, problem-solving, and analytical abilities.

• Salesforce Administrator certification.

• Salesforce Platform App Builder certification.

• Salesforce Platform Developer I certification.

• Proficiency in WordPress development, including PHP and Gravity Forms.

• Experience with Salesforce Sales Cloud and Nonprofit Success Pack (NPSP).

• Familiarity with Salesforce Data Cloud.

• Salesforce Platform Developer II, Experience Cloud Consultant, or Nonprofit Cloud Consultant certification.

• Background in supporting nonprofit organizations or mission-driven technology initiatives.

• Understanding of UI/UX design principles and web accessibility standards.

• Capability to design solutions that prioritize scalability, security, and maintainability.

• Ability to distill complex technical concepts into clear, actionable recommendations for non-technical stakeholders.

• Competence in managing multiple projects and priorities with minimal oversight.

• Collaborative and solutions-oriented mindset.

• Strong attention to detail and a commitment to quality.

• Passion for the mission of Family Reach.

🏝️ Benefits

• Annual performance bonus.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Retirement plan.

• Generous vacation and leave policies.