Senior GTM Systems Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Sales, Marketing, Customer Success, Renewals, and Deal Desk to establish requirements, user stories, and acceptance criteria.

• Manage the intake and prioritization of GTM systems requests while maintaining a prioritized backlog in conjunction with GTM Systems leadership and Salesforce IT.

• Organize and conduct user acceptance testing, address defects, and obtain business-owner approval.

• Draft release notes and field communications, offering support to representatives and managers throughout the transition process.

• Drive requirements, scenario design, and scoring for CPQ evaluations, and contribute to the CPQ roadmap.

• Define and enhance marketing and pipeline attribution using Salesforce data capture and validated reporting.

• Oversee data quality for forecasting, renewals, and source fields, identify root causes, and document data and process definitions.

• Utilize AI tools for drafting, testing, and documentation, applying judgment, review, and decision-making skills.

⛳️ Requirements

• A minimum of 4 years of experience in business analysis, systems analysis, or sales operations, supporting a B2B SaaS go-to-market team.

• Practical experience with Salesforce and a solid understanding of its data model.

• Competence in gathering business requirements and crafting user stories and acceptance criteria.

• Experience in planning and executing UAT and managing releases with a central IT team.

• Proficiency in GTM data, including pipeline, forecast, bookings, and renewals.

• Strong written and verbal communication skills with frontline teams and executives.

• Preferred: Experience with Salesforce CPQ or in the quote-to-cash process, or in systems evaluation/vendor selection.

• Preferred: Experience in marketing or pipeline attribution.

• Preferred: Familiarity with Gong or similar revenue intelligence platforms.

• Preferred: Salesforce Administrator certification or knowledge of SOQL.

• Preferred: Experience using AI tools for analysis, documentation, and testing.

🏝️ Benefits

• Comprehensive BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.

• Full, complimentary access to Modern Health, including coaching, therapy sessions, and digital wellness resources.

• 401(k) plan featuring a 50% company match on your first 6% of contributions (a total match of 3%).

• 100% employer-covered Life and Disability insurance.

• Flexible PTO policy along with additional company-wide Rest & Recharge days.

• Up to 16 weeks of paid parental leave.

• $1,000 USD annual Lifestyle Spending Account.

• One-time $550 USD stipend for home office setup.

• Monthly $50 USD allowance for internet expenses.

• 16 hours of paid volunteer time each year.

• $100 annual match for charitable donations.

• Pre-tax commuter benefits.

• Subsidized child/eldercare services via Care.com.

• Discounted pet insurance available through Figo.

• Complimentary personalized financial wellness support through Your Money Line.