Senior Business Process Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the discovery of current-state processes through workshops, stakeholder interviews, and reviews of documentation.

• Utilize process mapping and mining tools to map end-to-end business processes, identifying pain points and opportunities for improvement.

• Compare client processes against industry best practices and reference frameworks for benchmarking.

• Create data-driven analyses and forecasted outcomes to support client decision-making.

• Design future-state business processes that align with client strategies, operating models, and technology roadmaps.

• Develop business cases for process improvements, complete with quantified impact estimates, effort sizing, and prioritization frameworks.

• Facilitate workshops with cross-functional stakeholders to validate findings and collaboratively design solutions.

• Generate process maps, standard operating procedures (SOPs), RACI frameworks, and governance models.

• Break down ambiguous client challenges and outline paths to resolution.

• Create action plans and recommendations based on research, data analysis, and industry insights.

• Produce presentations, assessments, and roadmaps for both executive and working-team audiences.

• Collaborate across technology implementation, organizational change management (OCM), and project management office (PMO) workstreams.

• Adhere to Argano's delivery methodology and incorporate lessons learned into practice.

• Build and maintain client relationships while identifying opportunities for expansion.

• Provide process expertise and client insights for proposals and business development initiatives.

• Willingness to travel up to 50% to client locations.

⛳️ Requirements

• A bachelor's degree is required, with a preference for business, economics, finance, engineering, or operations management fields.

• Over 5 years of experience in business process consulting, operational improvement, or management consulting.

• Proven track record in leading process assessments, redesign initiatives, and operating model engagements from discovery to implementation.

• Extensive knowledge of end-to-end business processes in at least one area: Supply Chain, Finance & Record-to-Report, Procurement, HR & Workforce Management, or Sales & Order Management.

• Experience in facilitating workshops with cross-functional and senior stakeholder groups.

• Strong analytical skills and proficiency in data analysis tools such as Excel, Alteryx, Python, SQL, Tableau, or similar software.

• Established ability to structure ambiguous problems, develop hypotheses, and clearly communicate findings to both technical and non-technical audiences.

• Familiarity with Lean, Six Sigma, BPM, or equivalent methodologies is preferred.

• Experience with process mapping and mining tools, including Signavio, Celonis, Visio, or Lucidchart, is preferred.

• Background in supporting or collaborating on ERP or enterprise technology implementations is preferred.

• Knowledge of process reference frameworks like APQC PCF or SCOR is preferred.

• Experience in developing business cases with quantified ROI and value-at-stake analyses is preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday leave.

• Opportunities for professional development and continued education.

• Flexible work environment and potential for remote work options.