Senior Business Development Manager – Travel, Hospitality, Ticketing

This is a fully remote position, open to applicants in Portugal, +1 more country.

📋 Description

• Proactively seek out potential merchants and introducers while promoting Trust Payments' products and services.

• Identify challenges faced by merchants and partners, providing appropriate and profitable solutions.

• Leverage industry networks within travel, hospitality, ticketing, short-term rentals, and financial services to create qualified opportunities.

• Navigate regulatory requirements to effectively position Trust Payments' solutions.

• Develop specialized knowledge in verticals and stay updated on market trends, regulatory changes, and competitor activities.

• Evaluate opportunities based on profitability potential, risk profile, and strategic alignment.

• Construct business cases and ROI models for prospective clients.

• Negotiate commercial and contractual terms with assistance from the Line Manager and Department Director.

• Oversee customer onboarding and initial aftercare until the transition to an Account Manager.

• Work collaboratively with product, project management, and marketing teams on value propositions.

• Maintain CRM updates for accurate reporting, forecasting, and pipeline management.

• Represent the company at trade events as needed.

⛳️ Requirements

• At least 3 years of B2B sales experience in payments, financial services, or fintech, with a proven record of self-generated new business.

• Direct sales experience with clients in travel, hospitality, or ticketing, including demonstrated existing relationships and market insight.

• Proven ability to meet or surpass revenue targets through a self-generated sales pipeline.

• Solid understanding of payment processing, merchant services, and acquiring in regulated environments.

• Strong commercial acumen with the capability to structure profitable and competitive deals.

• Expertise in consultative selling, focused on addressing merchant pain points and positioning solutions effectively.

• Experience managing complex sales cycles involving multiple stakeholders and negotiating terms.

• Proficient in using CRM systems; Salesforce is preferred.

• Exceptional written and verbal communication skills in English.

• Willingness to travel across EU markets and participate in industry events.

• Spanish or Portuguese language skills are valued/preferred.

• Experience with PSP, gateway, or acquiring solutions is desirable.

• Knowledge of alternative payment methods, crypto payments, or open banking is advantageous.

• Understanding of risk management and fraud prevention in high-risk sectors is a plus.

• Relevant industry qualifications or certifications are preferred.

• Successful completion of a background verification check is required as a condition of employment.

🏝️ Benefits

• Flexible work arrangements tailored to the role’s requirements and business needs.

• Comprehensive wellness initiatives, including mental health resources provided by internally qualified mental health first aiders.

• Extensive leave provisions, including annual leave, volunteering time, and birthday allowances.

• Progressive family-oriented policies and benefits, such as maternity, paternity, and adoption leave.

• Competitive compensation package that includes a pension scheme, healthcare plans, and life assurance.

• Regular corporate events to promote team cohesion and a strong company culture.

• Diverse company culture and a global working environment.

• Opportunities for continuous professional development and career advancement.

• Comprehensive benefits to support the well-being of team members and their families.

• Join a dynamic, market-leading Fintech firm that is experiencing rapid growth.