Senior Business Development Manager – Insurance, Strategic Response Channels

This is a fully remote position, open to applicants in California.

📋 Description

• Cultivate relationships with carriers, TPAs, vendor managers, claims managers, adjusters, independent adjusters, brokers, risk managers, restorers, and property owners in key markets.

• Seek out opportunities for qualified vendor panels; oversee MSAs, NDAs, service requirements, and pricing expectations.

• Generate continuous opportunities arising from commercial property losses, structural fires, water damage, mold, asbestos / HBM, industrial hygiene, indoor environmental quality, and technically sensitive claims needs.

• Establish field-level connections through meetings, team huddles, continuing education / training activities, participation in claims associations, conferences, and follow-up that adds value.

• Focus on projects that align with FACS capabilities, capacity, geographic reach, margin expectations, and risk appetite; steer clear of low-margin nuisance claims and unsupported service commitments.

• Collaborate with Practice Leads, technical subject matter experts, Operations, Marketing, Benchmark, FIRM, National Response, and leadership to ensure that commitments are both technically sound and operationally viable.

• Assist in pre-event carrier planning, development of response playbooks, service menus, escalation pathways, and post-loss communication strategies for larger loss or catastrophe opportunities.

• Keep meticulous CRM records for carriers, contacts, adjusters, panels, opportunities, assignments, source attribution, next steps, and field-level market intelligence.

⛳️ Requirements

• Minimum of 7 years of experience in B2B business development, consultative sales, account management, or client relations with a focus on measurable revenue outcomes.

• Strong preference for experience in insurance, claims, restoration, forensic consulting, property loss, environmental consulting, industrial hygiene, environmental health and safety, hazardous building materials, mold/moisture, fire/smoke, or related technical services.

• Proven understanding of carriers, TPAs, vendor panels, adjusters, claims managers, commercial property teams, restoration companies, brokers, or risk managers.

• Capability to articulate the business value of technical services to insurance buyers, emphasizing speed, reduction of cycle times, cost management, risk mitigation, defensible documentation, and claim resolution.

• Excellent relationship-building abilities, executive presence, determination at field level, strong written and verbal communication skills, sound business judgment, and discipline in using CRM systems.

• Willingness and capability to travel for carrier meetings, claims association events, conferences, engagement with restoration partners, and market development activities.

🏝️ Benefits

• Comprehensive medical coverage with 100% of premiums paid by the company for employees and their families, in addition to 50% of the annual deductible covered by the company.

• 401(k) retirement plan with company matching contributions.

• Options for vision and dental plans.

• Flexible Spending Accounts for health care and dependent care.

• Company-sponsored programs including an Employee Assistance Program, life and disability insurance, and a mobile phone plan with Verizon.

• Voluntary benefits options such as supplemental life insurance for employees and their dependents, short-term disability, hospital, accident, and pet insurance.

• Generous paid time off (3 weeks accrual), paid holidays, volunteer days, and a floating holiday.

• Tuition Reimbursement Program designed to encourage higher education.

• Paid training and certification opportunities to facilitate career advancement.