Senior Business Analyst – Sales Operations Data Analytics

This is a fully remote position, open to applicants in Nevada, +4 more states.

📋 Description

• Analyze, interpret, and synthesize data from Sales Operations dashboards, reports, and datasets to generate insights regarding global CSP business performance.

• Evaluate pipeline metrics, forecasts, bookings, billings, attainment, product performance, regional trends, customer segments, sales execution metrics, and retention indicators (ARR, NRR, GRR).

• Create management analyses and executive insights on performance trends across various products, geographies, customer segments, and strategic areas.

• Offer recommendations for business planning, goal setting, territory and coverage assessments, resource prioritization, and operational focus areas.

• Identify growth opportunities, improvements in execution, cross-sell prospects, sales productivity enhancements, data quality upgrades, and process optimization.

• Highlight and communicate risks associated with pipeline coverage, forecast accuracy, deal concentration, regional performance discrepancies, customer exposure, timing, and operational dependencies.

• Collaborate with Sales Operations Data Analytics, regional sales leaders, finance teams, product stakeholders, and business operations teams.

• Assist in business reviews, forecast cycles, QBRs, leadership updates, and planning processes with succinct analysis, executive summaries, and actionable recommendations.

• Simplify complex analyses into clear business narratives that explain changes, their causes, implications, and potential actions.

• Track report usage, data gaps, metric definitions, and stakeholder feedback to enhance Sales Operations reporting.

• Work with data and reporting teams to document requirements, validate metrics, test report enhancements, and ensure reporting aligns with business inquiries.

• Maintain a systematic overview of opportunities, risks, assumptions, and follow-up actions for leadership decision-making and operational accountability.

⛳️ Requirements

• Bachelor’s Degree in a Technology-related field or equivalent professional experience.

• Over 5 years of experience in Business Analysis, Sales Operations, Revenue Operations, Finance, Data Analytics, Business Intelligence, or similar roles focused on business performance.

• Experience supporting global or multi-region sales organizations, ideally within technology, cybersecurity, software, SaaS, or enterprise solutions sectors.

• Familiarity with Salesforce, Clari, Power BI, Snowflake, Microsoft Fabric, Certinia, or comparable enterprise data and reporting platforms.

• Strong data analysis capabilities, including the ability to interpret extensive datasets, recognize trends, conduct period-over-period comparisons, segment results, and clarify business drivers.

• Proficiency in using BI and reporting tools such as Power BI, Excel, or equivalent platforms.

• Ability to convert data into actionable insights, recommendations, opportunity assessments, and risk narratives for business leaders.

• Experience with sales performance data, pipeline management, forecasting, bookings, billings, CRM data, account information, or similar commercial datasets.

• Advanced skills in Excel, including pivot tables, formulas, data validation, scenario analysis, and structured analytical outputs.

• Knowledge of fundamental Sales Operations processes, including forecasting, pipeline management, territory planning, quota or goal setting, business reviews, and performance tracking.

• Strong communication skills for engaging stakeholders and presenting findings clearly, as well as the ability to ask insightful business questions and influence actions based on data-driven insights.

• Exceptional attention to detail, analytical rigor, and the ability to validate data assumptions prior to sharing conclusions.

• Capability to navigate ambiguity, prioritize competing demands, and deliver timely analyses in a dynamic global business environment.

• Candidates must possess legal authorization to work in the United States for any employer at the time of hiring.

• This position is not eligible for visa sponsorship or transfer of an employment visa.

• Successful completion of a post-offer background check is required.

🏝️ Benefits

• Options for Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life with LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft protection, and Pet Insurance.

• Retirement Savings Plan available after 30 days of employment, featuring company contributions, matching, and no vesting period.

• Paid holidays and Paid Time Off provided by the company.

• Company-sponsored Life Insurance, AD&D, Disability coverage, Employee Assistance Plan, and Well-being Program.